Summary
Work History
Education
Skills
Timeline
Generic

Mason Barnes

Peru

Summary

Energetic and detail-oriented individual with strong problem-solving abilities. Possesses foundational knowledge in computer systems and software, coupled with skills in troubleshooting and technical support. Aiming to leverage technical skills to enhance operational efficiency and support team productivity.

Ambitious Information Technology Intern currently completing bachelors in Cybersecurity and Global Policies and pursuing real-world experience to develop acquired skills. Offering strong understanding of device configuration, networking protocols and operating system specifications.

Trained in technical support and infrastructure management. Knowledgeable about supporting users with in-person and remote assistance. Quality-driven and self-motivated individual with a superior work ethic and diligent nature.

Work History

Technology Assistant

RediTech
04.2023 - 08.2023
  • Coordinated the installation of new hardware components, minimizing downtime and ensuring seamless integration into existing systems.
  • Developed comprehensive training materials, enabling staff to quickly adapt to new technology systems.
  • Streamlined technical support processes for improved efficiency and customer satisfaction.
  • Assessed end-users'' needs in order to recommend appropriate hardware or software upgrades that would enhance their daily work productivity.

Education

Associate of Technology - Cybersecurity

Ivy Tech Community College of Indiana
Kokomo, IN
05-2024

Bachelor of Technology - Cybersecurity And Global Policies

Indiana University
IN
12-2026

Skills

  • Software installation
  • Wireless networking
  • IT documentation
  • Telecommunications
  • Hardware maintenance
  • User training
  • Network administration
  • Remote support

Timeline

Technology Assistant

RediTech
04.2023 - 08.2023

Associate of Technology - Cybersecurity

Ivy Tech Community College of Indiana

Bachelor of Technology - Cybersecurity And Global Policies

Indiana University
Mason Barnes