Mason Cowan
Kokomo
Summary
Diligent Millwright with a solid background in ensuring product quality and compliance with regulatory standards. Conducted thorough inspections and identified areas for improvement, contributing to enhanced operational efficiency. Demonstrated keen attention to detail and problem-solving abilities in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Quality Control Agent
Service Plus
10.2022 - Current
- Led efforts in achieving ISO certification, demonstrating commitment to high-quality standards within the organization.
- Managed supplier relationships, evaluating their performance against established criteria for quality assurance purposes.
- Implemented successful corrective actions based on customer feedback, enhancing overall product experience for endusers.
- Reviewed technical documents and specifications to ensure alignment with company standards and regulatory requirements.
Service Technician
CJS Heating and Cooling
05.2019 - 10.2022
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Helper/General Laborer
Cowan Machine and Auto Repair
08.2018 - 05.2019
- Worked on auto repair.
- General basics of everyday machine shop work.
Education
High School Diploma -
Maconaquah
Bunker Hill, IN05-2019
Skills
- Defect identification
- Measurement techniques
- Quality management systems
- Product inspection
- Documentation skills
- Tool use and calibration
- Procedural updates
- Environmental regulations
- Time management
- Attention to detail
- Problem-solving
- Reliability
Certification
EPA 608 universal
Timeline
Quality Control Agent
Service Plus
10.2022 - Current
Service Technician
CJS Heating and Cooling
05.2019 - 10.2022
Helper/General Laborer
Cowan Machine and Auto Repair
08.2018 - 05.2019
High School Diploma -
Maconaquah
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