Summary
Overview
Work History
Education
Skills
Certification
Careerfeatures
Coursework
Languages
Timeline
Generic

Masood Ahmed Ansari

Senior Network and System Administrator
Hyderabad,TG

Summary

Highly experienced Senior System/Servers and Network Administrator with 19+ years of expertise in designing, implementing, and managing complex IT systems, servers, and networks. Comprehensive understanding of networking and security concepts pertaining to LAN, WAN and telecommunication devices, IT Infrastructure planning, deployment and maintenance in multi-platform environment, Strategic Planning, Availability Management, IT Continuity Management, Service Level Management, Service Desk, Incident Management, Problem Management, Asset and Configuration Management, Change Management. Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex Information systems management. Proficient in Information Security domain, formulation of policies, procedures, guidelines and implementation of the same. An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management. I am efficient in decision-making, hardworking and a good team player. I can absorb technical knowledge quickly and I am willing to take and execute challenging tasks.

Overview

21
21
years of professional experience
5
5
Certifications

Work History

Senior Network/System Administrator

CONSPECTUS
  • Highly experienced Senior System/Servers and Network Administrator with 19+ years of expertise in designing, implementing, and managing complex IT systems, servers, and networks
  • Comprehensive understanding of networking and security concepts pertaining to LAN, WAN and telecommunication devices, IT Infrastructure planning, deployment and maintenance in multi-platform environment, Strategic Planning, Availability Management, IT Continuity Management, Service Level Management, Service Desk, Incident Management, Problem Management, Asset and Configuration Management, Change Management
  • Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex Information systems management
  • Proficient in Information Security domain, formulation of policies, procedures, guidelines and implementation of the same
  • An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management
  • I am efficient in decision-making, hardworking and a good team player
  • I can absorb technical knowledge quickly and I am willing to take and execute challenging tasks.

Senior System / Network Engineer

COA Network Pvt Ltd
12.2009 - Current
  • Executed the installation, configuration & maintenance of 50+ servers including Windows servers, Active Directory, DNS, DHCP, IIS, VMware, Cisco ASA, Dell SonicWALL, Linksys VPN router, MDaemon Mail server, and various other hardware and software components
  • Managed AWS infrastructure migration and supported client projects for AWS implementation.

Senior Cloud Desktop Support Engineer

Ciberspring for Johnson and Johnson project
10.2021 - 07.2024
  • Provided Level 3 support for Amazon Workspaces and Windows 365 Cloud PC
  • Utilized ServiceNow for incident management, resolved complex technical issues, collaborated with internal teams, developed process improvements, and ensured seamless user experiences.

AWS Workspaces Support Specialist

Virtusa partner with Johnson and Johnson
02.2020 - 10.2021
  • Provided Level 3 support for Amazon Workspaces, resolved complex technical issues, collaborated with internal teams, and developed process improvements to enhance support efficiency.

Level 3 End user Support for Amazon Workspaces

API Systems Inc partner with Johnson and Johnson
04.2019 - 02.2020
  • Provided Level 3 support for Amazon Workspaces, resolved complex technical issues, collaborated with internal teams, and developed process improvements to enhance support efficiency.

Senior System / Network Engineer

OPL Solutions Pvt Ltd
07.2005 - 05.2009
  • Executed the installation, configuration & maintenance of Windows servers, Active Directory, DNS, DHCP, Local Exchange Server, IIS, Red Hat Linux, Cent OS Servers, Cisco Devices, and various other hardware and software components
  • Managed accounting software, network printers, PBX, Galileo Server, and performed cabling and crimping tasks.

System / Network Administrator

V-empower Inc
07.2003 - 07.2005
  • Executed the installation, configuration & maintenance of Windows servers, Active Directory, DNS, DHCP, Local Exchange Server, IIS, Red Hat Linux, Cent OS Servers, and various other hardware and software components
  • Managed network printers, PBX, Galileo Server, and performed cabling tasks.

Education

Bachelor’s degree in computers (BCA) -

Osmania University
Hyderabad, India

Six Month Diploma in Business Management - undefined

National Institute of Labor Education & Management (NILEM)

Intermediate - undefined

Board of Intermediate
Hyderabad, India

SSC - undefined

Board of Secondary
Hyderabad, India

Skills

Compaq

Certification

AWS Certified Sysops Administrator – Associate

Careerfeatures

  • COA Network Pvt Ltd, Hyderabad, India, Senior System / Network Engineer, 12/2009, Present, Executed the installation, configuration & maintenance of 50+ server: Windows 2000, 2003, 2008, 2012, 2012 R2, Windows 2016 and 2022 server with other services, Active Directory, DNS, DHCP and IIS, Client OS Windows Operating Systems XP, Vista, Windows 7, 8, 10, 11 and MAC OS X, Red Hat Linux, Cent OS Servers, Cisco ASA, MAIPU router like Cisco, Dell SonicWALL TZ 210, Linksys VPN router..., MDaemon Mail server., Visual Studio 2002, 2003, 2005, 2008, 2012, 2013, 2015 and 2022., MS SQL 2000, 2005, 2008, 2012, 2014, 2017 and 2022, Solar Wind IP Monitor, Symantec backup EXEC and Veeam backup and Recovery, Dell Open Manage, Multiple VMware ESXi 5 host., Network Printer setup, Open Filer, Polycom Sound Station2 with Linksys, Cabling & crimping..., PBX, Call centre software such as call accounting software., Installing and troubleshooting IP phone., Installation and troubleshooting of DNS, DHCP, FTP Server., MAIPU router 1800 series., Troubleshooting LAN and WAN connectivity problems., Experience in MDaemon Mail server 10 to 24 version with security plus., Managing users and computers permission through group policy., Securing resources with shared folders and NTFS permissions., Configuring web servers IIS 5.0 to 10., Installation and Configuration of Adobe Media and Windows Media Services., Scheduling and performing regular backups using Symantec backup EXEC and configured alerts for successful or failed backup., Working on ESXi patching as per requirement., Implement, Configure, Manage & Support Windows based infrastructure in hosting environment., Creating Users and assigning privileges to them and managing Users & their password., Planning for Job schedule & implementation., Maintained necessary back-up of the important files., Managing VMware infrastructure environment with ESX servers and virtual machines., Creating and managing virtual machines and installing VM Tools into VM’s., Security hardening and Monitoring of VM’s & ESX servers (CPU, Memory, Disk, Network Utilization) for Security Compliance., Was responsible for installing configuring and troubleshooting on Windows 2000/2003, 2008, 2012, 2012 R2 and 2016 servers using enterprise standards., Experience in Managing MS SQL 2000, 2005, 2008, 2012, 2014 and 2017 server, Migration of database from 2000 to 2008, 2008 to 2012, 2012 to 2014 creating users and taking complete and differential backups and restoring them when needed., Good experience in creating images of workstations and troubleshoot windows 2000/XP/7/8/8.1/10 Workstations and, install and troubleshoot associate application such as MS Office, MS Project, MS Visio and development related software/application such as Visual Studio 2000/2005/2008/2012/2013 and 2015, MS SQL 2000/2005/2008 and 2012, Visual Source Safe, Source off site. Graphic related software Corel Draw, Photoshop, Dreamweaver and more software’s., Excellent experience on DELL servers, IBM Servers, HP Servers, Dell Desktops, Laptops and IBM laptop and desktop., Installing and troubleshooting to maintain virus free network using Symantec Endpoint on servers and clients, and Kaspersky Internet Security., Was responsible for installing/configuring/troubleshooting small Networks for remote job sites, installing configuring and troubleshooting wireless networks and installing/troubleshooting Network printers and print server., Managing co-located servers using Raritan Remote client and RDP to connect servers in DMZ, Dame Ware to connect rest of the servers like Web Servers, Mail Servers, VOIP servers, DNS servers etc..., Liaison with Government bodies such as BSNL, VSNL and STPI for link management., Executed the testing and implementation of new Products/technology as per the project requirements., Dexterously handled inventory, asset management and monitored servers.
  • COA Network Inc, Hyderabad, India, Senior System / Network Engineer, 07/2005, 05/2009, Acted as Task Force leader for planning the IT infrastructure at the new facility for the organization., Executed the installation, configuration & maintenance of the following: Windows 2003 Active Directory Servers, DNS, DHCP, Local Exchange Server, IIS, Other Windows Operating Systems, Red Hat Linux, Cent OS Servers, CISCO Devices, Accounting software’s like Sage, Clearly Bookkeeping QuickBooks, Focus, Iris Paye Master, Tally, Peachtree for accounting network., Network Printer setup, PBX, Galileo Server, Cabling & crimping., PBX, Call centre software such as call accounting software., Configuring IP phones Snom, Polycom, Swiss Voice etc., Installation, configuration and Management of DHCP Server., Installing and Configuring CISCO routers 2620, 2620XM, 2621, 2509, 1900, 837., Installing and configuring Cisco 2900 XL and 3500 with VLAN support for two different subnet., Configuring and managing access control lists and network address translation., Upgrading the images and making the backups of images and configuration files., Upgrading routers hardware and password recovery process., Troubleshooting LAN and WAN connectivity problems., Experience in Managing VMware ESX server and Open Filer as SAN storage., Assigning space on a physical disk for use in a Volume Group., Creating Volume Group – Contains Physical Volumes from which a Logical Volume will be created., Logical Volume (LUN) – This is what is presented through to a server (Eg: ESX)., Mapping the LUN., Allowing access to the iSCSI target., In VMware creating new partitions and extending the existing partition size to increase storage size., Managing co-located PIX & ASA firewall from Indian office., Monitoring of Exchange 2003 services, user mailboxes & public folders related activities., Managing users and computers permission through group policy., Securing resources with shared folders and NTFS permissions., Configuring web servers IIS 5.0/6.0 and Apache., Scheduling and performing regular backups using windows backup utility., Administering and monitoring Windows 2003 Servers. Administering DNS, DHCP, Print, Servers., Installation, configuration and management of ISA 2006 server., Installation and configuration of Windows 2008 server., Installing and maintaining virus free network using Symantec 8.1 and recently upgraded it to Symantec 10.1 Corporate., Knowledge of Citrix Server and publishing applications, Managing co-located servers connecting to Citrix Server and from there RDP to Web Servers, Mail Servers, Pix firewall, VOIP servers, DNS servers etc..., Liaison with Government bodies such as BSNL, VSNL and STPI for link management., Executed the testing and implementation of new Products/technology as per the project requirements., Dexterously handled inventory, asset management and monitored servers., Remarkable efforts towards managing asset & vendor management activities., Spearheaded the complete team management functions such as call volume report, performance report, performance analysis, scheduling engineers, leave management etc.
  • V-empower Inc, Hyderabad, India, System / Network Administrator, 07/2003, 07/2005, Executed the installation, configuration & maintenance of the following: Windows 2003 Active Directory Servers, DNS, DHCP, Local Exchange Server, IIS, Red Hat Linux, Cent OS Servers, Other Windows Operating Systems., Network Printer setup, Cabling, Projector, Monitoring of Exchange 2003 services, user mailboxes & public folders related activities., Managing users and computers permission through group policy., Securing resources with shared folders and NTFS permissions., Configuring web servers IIS 5.0/6.0 and Apache., Scheduling and performing regular backups using windows backup utility., Administering and monitoring Windows 2003 Servers. Administering DNS, DHCP, Print, Servers., Installing and configuring Visual Studio 2003 and 2005., Installing and configuring Microsoft SQL 2000 and 2005 server., Installing and configuring Apache Tomcat, PHP and MYSQL., Sonic Wall firewall Pro 3060 UTM device and Sonic Wall E-mail security configuration and management., Installing and maintaining virus free network using McAfee and then migrated to Quick Heal and recently migrated it to Symantec 10.1 Corporate version., Liaison with Government bodies such as BSNL, VSNL and STPI for link management., Executed the testing and implementation of new Products/technology as per the project requirements., Dexterously handled inventory, asset management and monitored servers., Remarkable efforts towards managing asset & vendor management activities., Giving technical and managerial support to various projects., Giving support to the end users requirements such as machine maintenance, assembling of Pc, installation of software’s, Configuring Printers, scanners etc., Connecting the projectors and setting up the VoIP device connection for conferencing.

Coursework

  • AWS Sysops administrator associate course online tutorials from A cloud Guru
  • PIX / ASA Firewall training from Netmetric Solutions, Masab Tank, Hyderabad
  • Solaris, Red hat Linux Enterprise Version, Hp-Unix, IBM Aix and VERITAS Volume Manager from Sun Mars Institute, Ameerpet, Hyderabad
  • CCNA: Diploma in Cisco Certified Network Associate
  • MCSE: Diploma in Microsoft Certified Systems Engineer
  • Hardware & Networking Diploma
  • All other Professional Training completed from Solus Informatics, Padmanabha Nagar, Mehdipatnam, Hyderabad, AP, India

Languages

Urdu
Telegu
Hindi
English

Timeline

Senior Cloud Desktop Support Engineer

Ciberspring for Johnson and Johnson project
10.2021 - 07.2024

AWS Workspaces Support Specialist

Virtusa partner with Johnson and Johnson
02.2020 - 10.2021

Level 3 End user Support for Amazon Workspaces

API Systems Inc partner with Johnson and Johnson
04.2019 - 02.2020

Senior System / Network Engineer

COA Network Pvt Ltd
12.2009 - Current

Senior System / Network Engineer

OPL Solutions Pvt Ltd
07.2005 - 05.2009

System / Network Administrator

V-empower Inc
07.2003 - 07.2005

Senior Network/System Administrator

CONSPECTUS

Bachelor’s degree in computers (BCA) -

Osmania University

Six Month Diploma in Business Management - undefined

National Institute of Labor Education & Management (NILEM)

Intermediate - undefined

Board of Intermediate

SSC - undefined

Board of Secondary
Masood Ahmed AnsariSenior Network and System Administrator