Masroor P Mohamed

• Leading Security Compliance Projects for SOC2 , ISO27001 , GDPR.
• Conducted thorough audits and identified areas for improvement, leading to enhanced internal controls and risk management practices.
• Manage compliance testing and monitoring of current and future regulatory obligations and other regulatory matters as required.
• Conduct internal security risk assessments and security compliance audits.
• Establish IT security audit procedures relevant to different industry standards including SOC2, GDPR,ISO27001 and work with external auditors to meet the certification requirements.
• Work with external auditors to meet the audit requirements.
  Work with teams in various departments and get adherence to compliance and manage risks.
• Develop and maintain a vendor security and compliance program.
• Arranging third-party penetration tests and vulnerability testing by identifying and negotiating with vendors, scheduling testing, and following up on results delivery.
• Ensure technology risk impacting the business is effectively identified, quantified, communicated and managed, including recommendations for resolution and identifying the root cause/key themes.
• Assisted in developing policies and procedures that aligned with organizational objectives while adhering to regulatory requirements.
• Collaborated with cross-functional teams to drive process improvements resulting in optimized resource utilization and cost savings.
• Streamlined compliance processes for improved efficiency through continuous monitoring and evaluation of controls.

• Ownership of Technical Support,Projects, IT Infra Operations & Security - across globe - Asia, Europe, US,UK,Australia, Africa.
• Organize business ownership within the team to ensure effective project execution and create a succession plan for a smooth transition.
• Analyzes how IT systems, solutions and applications fit with the business needs of the organization.
• Execute all Security Compliance projects for GDPR
• Overseeing network infrastructure and systems functionality.
  Responsible for Level-2 Escalations pertaining to Networks, End User Devices, Applications.
• Assist technical staff to check and ensure resolution of all issues to achieve all objectives.
• Develop IT policies and practices.
• Control costs and budgets regarding IT systems.
  Manage procurements and contracts with vendors.
• Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
• Led project teams through all phases of implementation, from initial planning to final execution, ensuring successful completion within defined timelines.
• Reduced operational costs through continuous improvement initiatives and cost-saving measures.
• Ensured strict compliance with industry regulations, maintaining up-to-date knowledge of relevant guidelines and best practices.
• Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.

• Handling Technical Operations.
• Execute Compliance IT projects SOC2
• Implemented ITIL based service Desk Platform - FreshService.
• Improved the Technical Support Process.
• Implemented LastPass Password Manager Solutions for SAAS products
• MDM Solutions for Apple devices.
• EndPoint Protection Solutions for all Devices.
• Web Security Solutions
• G Suite Administration and best security practices.

Handling IT Projects and Technical Operations across globe - India, US , UK , Germany , Argentina , Africa.

• Enhanced system efficiency by implementing innovative IT solutions and optimizing existing processes.
• Streamlined workflow processes, enabling more efficient use of resources and reducing overall project timelines.
• Implemented and managed operating systems and software, security systems and intrusion detection systems.

Enabling Organization to have Reliable and Efficient IT Infrastructure,Tools,Processes, across Offices [Bangalore,Mysore,Gurgaon]