MATCHA SAI KUMAR
Visakhapatnam,Andhra Pradesh
Summary
Passionate Jr Executive CS&RH with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work history
WORKMEN
OIL INDIA
Dibrugarh, Assam
2020.07 - 2020.09
- Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
Junior Executive Global Material Desk sale\loan\ex
LUFTHANSA
Bengaluru, Karnataka
2022.12 - Current
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Working in a end to end process of a material(involved in Quotation,Material release,warehouse supply,logistics,forwarder)
- Dealing with 11 different process,in which major process are
JPM: Customer contract checks
SCM: Repair Handling
SCA\SLE: Sale\Loan\Exchange Quotes
OES: VVIP Customers Aircrafts Software Handling
- Served customers to drive sales and deliver top-quality experiences.
- Completed customer orders with speed and accuracy.
- Handled high-volume telephone and email enquiries to minimise backlogs.
- Increased customer satisfaction by resolving issues.
- Engaged with stakeholders to build relationships and brand awareness.
- Worked flexible hours, covering nights, weekends and bank holidays.
Education
12th - SCIENCE
VIZAG DEFENCE ACADEMY
Visakhapatnam, Andhra Pradesh 2016.05 - 2018.03
10th -
SRI CHAITANYA
Vijayawada, Andhra Pradesh 2013.05 - 2015.03
B.TECH - AERONAUTICS
JAIN UNIVERSITY
Bengaluru, Karnataka 2018.07 - 2022.06
Skills
- SAP
- ADOBE
- CAD
- DESIGNING
- COMMUNICATION
- MICROSOFT OFFICE
- DIGITAL TRANSFORMATION
- BUSINESS DEVELOPMENT
- LOSS MITIGATION STRATEGIES
- CREDIT EXPOSURE MONITORING
Accomplishments
- DESIGNING A URBAN AIR MOBILITY ELECTRIC AIR TAXI.
- DOCUMENTRY ON NOISE CANCELLATION OF AIR TAXI.
- STUDY ON AERODYNAMICS ASPECTS OF UAM AIRCRAFT.
- OIL INDIA DRILLING AND PIPELINE INDUSTRIAL VISIT(ASSAM).
Accomplishments
- COMPLETED COURSE IN COMPUTER APPLICATIONS.
- COMPLETED IIT KANPUR FLIGHT LAB COURSE
- COMPLETED COURSE IN DIGITAL MARKETING.
- COMPLETED COURSE IN DIGITAL TRANSFORMATION.
Acheivements
ALL INDIA BADMINTON NATIONALS SINGLES(2011-18).
SELECTED IN INDIA ABC TEAM MYANMAR.
ALL ASSAM REGIONAL 4TH IN BADMINTON.
INTER INTERNATIONAL IN VOLLEYBALL(2015)
2ND IN ALL ASSAM VOLLEYBALL.
Languages
ENGLISH
Upper intermediate
HINDI
Fluent
TELUGU
Native
ASSAMESE
Fluent
Timeline
Junior Executive Global Material Desk sale\loan\ex
LUFTHANSA
2022.12 - Current
WORKMEN
OIL INDIA
2020.07 - 2020.09
B.TECH - AERONAUTICS
JAIN UNIVERSITY
2018.07 - 2022.06
12th - SCIENCE
VIZAG DEFENCE ACADEMY
2016.05 - 2018.03
10th -
SRI CHAITANYA
2013.05 - 2015.03