Matheen Karamat
Project Manager
Bengaluru,Karnataka
Summary
Creative and results-oriented Project Manager with nearly 7 years of overall experience in Global Banking, Financial Services & Insurance (BFSI) across Retail Banking, Wealth Management & Wholesale Banking domain with expertise in end-to-end Change Management Lifecycle (as Change Lead), Process Re-engineering, Business Analysis, Business Transformation, Process Modeling, Risk & Control Self Assessment and Business Architecture.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Process Engineer POD Lead
Wells Fargo International Solutions Private Limited
Bangalore , Karnataka
2020.11 - Current
- Demonstrated end-to-end activities of change management lifecycle as a Change Lead.
- Led change control tickets through the 5 stages of lifecycle > Assess, Design, Build, Test & Deploy
- Conducted Impact Assessment meetings to ensure change control tickets are vetted by stakeholders to determine if their teams are impacted or not
- Designed solution for multiple change control tickets, drafted work products and built solution with stakeholders.
- Initiated and validated testing to ensure solution meets solution design and stakeholder requirements.
- Validated readiness, obtained process owner approval, delivered training and completed retrospective for each change control.
- Took assignment of change control tickets linked to an epic or initiative, completed discovery work and gathered stakeholder requirements.
- Responsible for developing and leading redesign initiatives as part of the Enterprise Process Engineering team
- Supported process improvement initiatives, reviews and researches, compile information, test and evaluate process and workflow data as directed using JIRA and iGrafx tools
- Apply foundational process engineering tools such as SIPOC (suppliers, inputs, process outputs, and customers)
- Responsible for customer focus, Lean/Six Sigma principles, Process Mapping, Fishbone diagrams and techniques to enhance processes for teams, departments and business units
- Gather process requirements and provide operational/analytical support for Senior Process Engineers
- Responsible for Identifying or assisting in identifying gaps and efficiency opportunities and make recommendations based on analysis
- Interact with business subject matter experts to ascertain information and details in support of research and evaluations
- Responsible for monitoring and supervising changes to Business processes and structures
- Facilitated exchange of process updates with business partners to ensure the process provided to business complies with operative policies and regulations
- Exclusive hands on experience in using Process modeling platforms MS Visio (Process Maps) and iGrafx
- Process mapping/modeling using iGrafx Flowcharter by duly following EPE standards
- Part of reviewing existing procedures and existing business process documentation and responsible for creation of process models using iGrafx tool
- Responsible for working on story points with process owner to align with process vision
- Facilitated requirement gathering session with process owners, business SMEs to define and capture details of user stories and acceptance criteria
- Participated in LOB reviews as required by liaising with internal and external stakeholders.
Business Process Mapping Advisor
Deloitte Touche Tohmatsu India LLP
Bangalore , Karnataka
2020.08 - 2020.11
- Partnered with relevant client teams, supporting the client organization for Business Process Mapping and Enterprise Librarian roles
- Reviewed existing procedures and existing business process documentation, and create process models using client-specified tool
- Performed a key role within an Agile environment and by working with the Sprint teams
- Assisted architects and other engineers with fulfilling process definition through modeling to support process improvement.
Associate
Capco Technologies Pvt Ltd
Bangalore , Karnataka
2016.06 - 2018.11
- Planned, directed and managed designated projects; ensured that the objectives are accomplished in accordance with outlined priorities
- Drafted Business Requirement Documents (BRD) by gathering business requirements & expectations from Subject Matter Experts (SMEs) and planning business processes, identifying risks, performing gap, feasibility & impact analysis accordingly
- Created process maps in MS Visio for end-to-end processes and documenting them in sharepoint for stakeholders
- Mapped requirements & defined best solutions involving evaluation and definition of the scope of project and finalization of project requirements
- Identifying gaps in the existing process and put into effect a streamlined process
- Shared reports and presentations to assist the management in devising & implementing IT strategies and business plans in-line with the company's business plans; creating and coordinating policies and procedures for all IT platforms.
Education
Secondary School Degree -
The Oxford Senior Secondary School (CBSE)
Bangalore 2006.04 - 2007.05
Bachelor's Degree - Industrial Engineering & Management
J.S.S. Academy of Technical Education (VTU)
2009.07 - 2013.08
The Oxford Pre-University College Degree - PCMB
The Oxford Pre-University College
2007.08 - 2009.07
Skills
- Change Management Lifecycle
- Change Lead
- Project Management
- Business Analysis
- Business Process Management
- Scrum Framework
- Agile Methodology
- Process Re-engineering
- iGrafx (BPM Tool)
- MS Visio (BPM Tool)
- iGrafx Flowcharter (BPM Tool)
- JIRA
- Lean Six SIgma
- Confluence
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Office Word
- Business Process Modelling/ Mapping
- BPMN 2.0
- Kanban
- Tableau
- Minitab
- Process Excellence
- Risk & Control Self Assessment
- Internal & External Stakeholder Management
Certification
Scrum Team Member Accredited Certification ((Authorized
Certification ID – 52798399355728), Scrum.org
Languages
English
Hindi
Kannada
Urdu
Tamil
Timeline
Process Engineer POD Lead
Wells Fargo International Solutions Private Limited
2020.11 - Current
Business Process Mapping Advisor
Deloitte Touche Tohmatsu India LLP
2020.08 - 2020.11
Associate
Capco Technologies Pvt Ltd
2016.06 - 2018.11
Bachelor's Degree - Industrial Engineering & Management
J.S.S. Academy of Technical Education (VTU)
2009.07 - 2013.08
The Oxford Pre-University College Degree - PCMB
The Oxford Pre-University College
2007.08 - 2009.07
Secondary School Degree -
The Oxford Senior Secondary School (CBSE)
2006.04 - 2007.05
Certified Supply Chain Professional (CSCP) Certification, 11/2018, 07/2020, Prepared and appeared for a certification program Certified Supply Chain Professional (CSCP)(documentation available) and then eventually joined Deloitte after an unprecedented Covid situation.
Similar Profiles
Praveen Kumar GanesanPraveen Kumar Ganesan
Due Diligence Associate Manager (Sr. AVP) at Wells Fargo International Solutions Private LimitedDue Diligence Associate Manager (Sr. AVP) at Wells Fargo International Solutions Private Limited
Sambhav KhatriSambhav Khatri
AVP Ops Specialist at Wells Fargo International Solutions Private LimitedAVP Ops Specialist at Wells Fargo International Solutions Private Limited
DIVYASRI KONDOJUDIVYASRI KONDOJU
Financial Analyst at Wells Fargo International Solutions Private Limited.Financial Analyst at Wells Fargo International Solutions Private Limited.