Matheen Karamat
Project Manager
Bengaluru,Karnataka
Summary
Creative and results-oriented Project Manager with nearly 7 years of overall experience in Global Banking, Financial Services & Insurance (BFSI) across Retail Banking, Wealth Management & Wholesale Banking domain with expertise in end-to-end Change Management Lifecycle (as Change Lead), Process Re-engineering, Business Analysis, Business Transformation, Process Modeling, Risk & Control Self Assessment and Business Architecture.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Process Engineer POD Lead
Wells Fargo International Solutions Private Limited
Bangalore, Karnataka
11.2020 - Current
- Demonstrated end-to-end activities of change management lifecycle as a Change Lead.
- Led change control tickets through the 5 stages of lifecycle > Assess, Design, Build, Test & Deploy
- Conducted Impact Assessment meetings to ensure change control tickets are vetted by stakeholders to determine if their teams are impacted or not
- Designed solution for multiple change control tickets, drafted work products and built solution with stakeholders.
- Initiated and validated testing to ensure solution meets solution design and stakeholder requirements.
- Validated readiness, obtained process owner approval, delivered training and completed retrospective for each change control.
- Took assignment of change control tickets linked to an epic or initiative, completed discovery work and gathered stakeholder requirements.
- Responsible for developing and leading redesign initiatives as part of the Enterprise Process Engineering team
- Supported process improvement initiatives, reviews and researches, compile information, test and evaluate process and workflow data as directed using JIRA and iGrafx tools
- Apply foundational process engineering tools such as SIPOC (suppliers, inputs, process outputs, and customers)
- Responsible for customer focus, Lean/Six Sigma principles, Process Mapping, Fishbone diagrams and techniques to enhance processes for teams, departments and business units
- Gather process requirements and provide operational/analytical support for Senior Process Engineers
- Responsible for Identifying or assisting in identifying gaps and efficiency opportunities and make recommendations based on analysis
- Interact with business subject matter experts to ascertain information and details in support of research and evaluations
- Responsible for monitoring and supervising changes to Business processes and structures
- Facilitated exchange of process updates with business partners to ensure the process provided to business complies with operative policies and regulations
- Exclusive hands on experience in using Process modeling platforms MS Visio (Process Maps) and iGrafx
- Process mapping/modeling using iGrafx Flowcharter by duly following EPE standards
- Part of reviewing existing procedures and existing business process documentation and responsible for creation of process models using iGrafx tool
- Responsible for working on story points with process owner to align with process vision
- Facilitated requirement gathering session with process owners, business SMEs to define and capture details of user stories and acceptance criteria
- Participated in LOB reviews as required by liaising with internal and external stakeholders.
Business Process Mapping Advisor
Deloitte Touche Tohmatsu India LLP
Bangalore, Karnataka
08.2020 - 11.2020
- Partnered with relevant client teams, supporting the client organization for Business Process Mapping and Enterprise Librarian roles
- Reviewed existing procedures and existing business process documentation, and create process models using client-specified tool
- Performed a key role within an Agile environment and by working with the Sprint teams
- Assisted architects and other engineers with fulfilling process definition through modeling to support process improvement.
Associate
Capco Technologies Pvt Ltd
Bangalore, Karnataka
06.2016 - 11.2018
- Planned, directed and managed designated projects; ensured that the objectives are accomplished in accordance with outlined priorities
- Drafted Business Requirement Documents (BRD) by gathering business requirements & expectations from Subject Matter Experts (SMEs) and planning business processes, identifying risks, performing gap, feasibility & impact analysis accordingly
- Created process maps in MS Visio for end-to-end processes and documenting them in sharepoint for stakeholders
- Mapped requirements & defined best solutions involving evaluation and definition of the scope of project and finalization of project requirements
- Identifying gaps in the existing process and put into effect a streamlined process
- Shared reports and presentations to assist the management in devising & implementing IT strategies and business plans in-line with the company's business plans; creating and coordinating policies and procedures for all IT platforms.
Education
Secondary School Degree -
The Oxford Senior Secondary School (CBSE)
Bangalore 04.2006 - 05.2007
Bachelor's Degree - Industrial Engineering & Management
J.S.S. Academy of Technical Education (VTU)
07.2009 - 08.2013
The Oxford Pre-University College Degree - PCMB
The Oxford Pre-University College
08.2007 - 07.2009
Skills
- Change Management Lifecycle
- Change Lead
- Project Management
- Business Analysis
- Business Process Management
- Scrum Framework
- Agile Methodology
- Process Re-engineering
- iGrafx (BPM Tool)
- MS Visio (BPM Tool)
- iGrafx Flowcharter (BPM Tool)
- JIRA
- Lean Six SIgma
- Confluence
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Office Word
- Business Process Modelling/ Mapping
- BPMN 20
- Kanban
- Tableau
- Minitab
- Process Excellence
- Risk & Control Self Assessment
- Internal & External Stakeholder Management
Certification
Scrum Team Member Accredited Certification ((Authorized
Certification ID – 52798399355728), Scrum.org
Languages
English
Hindi
Kannada
Urdu
Tamil
Timeline
Process Engineer POD Lead
Wells Fargo International Solutions Private Limited
11.2020 - Current
Business Process Mapping Advisor
Deloitte Touche Tohmatsu India LLP
08.2020 - 11.2020
Associate
Capco Technologies Pvt Ltd
06.2016 - 11.2018
Bachelor's Degree - Industrial Engineering & Management
J.S.S. Academy of Technical Education (VTU)
07.2009 - 08.2013
The Oxford Pre-University College Degree - PCMB
The Oxford Pre-University College
08.2007 - 07.2009
Secondary School Degree -
The Oxford Senior Secondary School (CBSE)
04.2006 - 05.2007
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