Mathew George
Network Security Engineer
Bangalore
Overview
1
1
year of professional experience
Work History
Technical Support Engineer
Inspirisys Solutions Pvt Ltd
04.2023 - 06.2024
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
- Mentored junior members of the team on best practices in issue resolution techniques.
- Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
Education
MBA-IT - Information Technology
Symbiosis Institute of Computer Studies And Research
Pune2021
Bachelor Of Technology - Electronics And Communication Engineering
College of Engineering Adoor
Adoor Pathanamthitta04.2014
Skills
Technical support
Timeline
Technical Support Engineer
Inspirisys Solutions Pvt Ltd
04.2023 - 06.2024
MBA-IT - Information Technology
Symbiosis Institute of Computer Studies And Research
Bachelor Of Technology - Electronics And Communication Engineering
College of Engineering Adoor