Mathew Jose
Bangalore
Summary
Experienced and results-driven Account Manager with 11 years of demonstrated success in building and nurturing client relationships across diverse industries. Proven track record of exceeding sales targets, driving revenue growth, and enhancing customer satisfaction. Skilled in strategic account planning, negotiation, and problem-solving. Proficient in CRM tools and data analysis, with a keen ability to identify opportunities. Passionate about delivering value to clients and committed to driving mutual success.
Overview
12
12
years of professional experience
Work History
Head of Account Management – FMCG, Cement & Commodities
Lets Transport
2022.08 - Current
- To grow FMCG, Cement, Paint & tyre vertical revenue & improve profitability of existing business.
- Manage key accounts of INR 4000 million and improve revenue further by penetrating into overall supply chain.
- Maintain strong relationship with decision makers in client organization ensuring sustained business relationship.
- Developed strategic account plans for high potential clients for accelerated revenue growth.
- Regular business reviews with internal & external stakeholders to ensure smooth operations & identify potential issues.
- Successfully closed high-value deals & led contract negotiations, resulting in increased contract value, share of wallet and improved profitability.
- Responsible for collection and financial health of accounts.
- FMCG business saw growth of 450 – 500 million annually.
- Cement vertical grew by 25 -30 million annually
- Tyre vertical grew by 5 -10 million annually.
- Paint vertical grew by 10 -15 million annually.
- Played a key role in expanding business in major like Coca Cola, Ultra tech Cement, Bridgestone, Varun Beverages, Dabur, Brittania etc.
- Instrumental in clearing legacy issues pertaining to invoicing & collection clearing a lot of bad debts.
Regional Manager – South India (Bubble Guard Division)
Nilkamal India Pvt Ltd
2021.10 - 2022.07
- To grow overall business and specifically B2B segment
- Manage existing accounts and responsible for revenue, collection and growth
- Groom existing team members for Value added sales and B2B selling
- Develop new applications across segments adding to better profitability
- Handling business worth INR 80 Million
- Key Achievements: South Zone grew by 45% over previous FY
- New applications developed in reusable packaging led to higher profitability
- Grew the B2B share of business significantly resulting in higher revenue & margins.
Key Accounts Manager – South India
CHEP INDIA Ltd (A Brambles company)
2017.08 - 2021.09
- In charge of handling the biggest FMCG & Automobile accounts with a revenue base of INR 400 million
- Main responsibilities include Account management, New Business development, tapping organic growth, Collection, Audit closure and settling transactional disputes
- Primary focus is to increase revenue generation, product visibility & profitable growth
- Reduce overall costs by collaborating with customers on Supply chain efficiencies
- Partner with other teams such as Planning, Supply chain & Operations for smooth execution
- Collection of bad debt payments
- Maintain profitability & financial health of accounts
- Key Achievements: Received the highly rated “Customer Excellence Award” for FY 2020
- Received numerous awards for new client acquisitions
- Year on year achievement of revenue targets assigned
- Was given a role elevation to handle pan India HCCBPL accounts (largest CHEP Customer)
- Engaged with customers on a regular basis and did not lose single customer to competition
- Handled 100+ customers and improved the assigned territory revenue by 11% for the previous FY.
Key Accounts Manager – Beverages
Signode India Pvt Ltd
2012.05 - 2017.07
- Responsible for handling portfolio of corporate giants like HCCB, Pepsi, ITC, etc
- Ensure supply of consumables to clients as per requirement, without falling back on minimum stock
- Ensuring support and coordination in cases of equipment breakdown to minimize downtime of production line
- Acquisition of new clients to increase topline and profit
- Spot opportunities for cross sales in client site, by analyzing their supply chain as a part of business development
- Constant improvisation of existing solution provided to clients thereby keeping abreast with latest products and technology.
Key Accounts Manager – Metals
Signode India Pvt Ltd
2012.05 - 2016.01
- Handled sales and solutions based approach for automation & consumables such as steel strap, plastic strap, stretch film, tools, etc.
- Was responsible for handling the portfolio of POSCO, TATA STEEL, HINDALCO etc
- In Maharashtra region
- Was entrusted with an additional responsibility of handling the account of Classic Products- the biggest franchisee of Signode India Ltd
- Was entrusted with customers generating revenue from 20 million to 250 million within a span of 2 years (2013-2015)
- Responsible for achievement of revenue, margin and credit management from all tagged customers
- Took charge of planning, indenting, and delivering the monthly requirement of consumables to customers
- Indulged in regular customer meets to cater to their changing requirements, and suggested solutions (which were not a part of the regular basket) to suit the need
- Was responsible for business development in all the customer sites, with special focus on requirements in packaging, labels and warehousing solutions
- Key Achievements: Was Awarded the “Star employee of the Quarter” during 3 quarters
- Was recognized for the initiative taken to increase the client base from an untapped territory
- Was the first person in the department to achieve targets and was subsequently recognized as “Early Bird” for FY 2014 and FY 2016
- Achieved more than 100% of the target allocated in all the years
- Was appreciated by Coke for providing an innovative solution for their issues faced during transit of finished goods.
Education
MBA (Lean Operations) -
Christ University
Bangalore05.2012
B Tech (Mechanical Engineering) -
College of Engineering, Adoor
Kerala04.2009
XII (CBSE) -
Matha Senior Secondary School
Alleppey05.2004
X (CBSE) -
Matha Senior Secondary School
Alleppey05.2002
Skills
- Value Added Sales
- Customer Relations
- Strategic Thinking
- Problem Solving
Accomplishments
- Represented college team in cricket, football and basketball for various inter college tournaments.
- Was chosen as the coordinator of USHUS- Inter college management fest of Christ University.
Languages
English, Malayalam, Hindi
Personal Information
- Date of Birth: 04/07/87
- Gender: Male
- Nationality: Indian
Disclaimer
I hereby declare that the above-mentioned particulars are true to the best of my knowledge and belief.
Timeline
Head of Account Management – FMCG, Cement & Commodities
Lets Transport
2022.08 - Current
Regional Manager – South India (Bubble Guard Division)
Nilkamal India Pvt Ltd
2021.10 - 2022.07
Key Accounts Manager – South India
CHEP INDIA Ltd (A Brambles company)
2017.08 - 2021.09
Key Accounts Manager – Beverages
Signode India Pvt Ltd
2012.05 - 2017.07
Key Accounts Manager – Metals
Signode India Pvt Ltd
2012.05 - 2016.01
MBA (Lean Operations) -
Christ University
B Tech (Mechanical Engineering) -
College of Engineering, Adoor
XII (CBSE) -
Matha Senior Secondary School
X (CBSE) -
Matha Senior Secondary School
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