Mathew Thomas
Banker
Ernakulam
Summary
Detail-oriented Compliance Officer dedicated to improving policies and procedures in all business areas. Hardworking and driven with quality-focused and proactive approach. Bringing 9 years of experience in BankingIndustry. Fantastic at problem-solving . Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Credit Officer,Branch Compliance Officer
South Indian Bank
Ernakulam
05.2023 - Current
- Performing semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Managing practical action plans to respond to audit discoveries and compliance violations.
- Met or exceeded branch goals for sales, referrals and operational standards through networking and negotiation..
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Maintained up-to-date knowledge of current and emerging compliance regulations.
- Examined customer loan applications for loan approvals and denials.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Complied with regulatory guidelines and requirements.
- Responded to employee inquiries regarding compliance regulations and procedures.
Compliance Officer
South Indian Bank
Ernakulam
04.2018 - 05.2023
- Responsible for developing, implementing and administering all aspects of bank's compliance management program, including providing strategic direction designed to support organizational growth, leadership and day to day management
- Preparation and submission of regulatory reports including STR and FATF Reports
- Responsible for creating SOPs for major critical areas including FATF reports and automating reports in coordination with technology department so as to ensure accuracy and timeless for data
- Handled admin roles for Banks Internal circular and Compliance Monitoring Softwares
- Served position of Nodal officer for banks KYC related data
- Responsible for implementation of KYC AML guidelines of bank and for updating status to Board of directors
- Generating and maintaining MIS Reports related to KYC and AML in coordination with technology department
- Handled advisory role to various departments including credit and operations
- Coordination with stakeholder Departments on data requirements and assisting in the implementation of compliance plans in various areas
- AML alerts reviewer
- Conducted compliance testing programme for Departments and Branches
- Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Identified, investigated and documented compliance violations and recommended corrective measures.
- Developed and maintained system for tracking and reporting compliance violations.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Collaborated with sales and marketing departments and other business units to address indications of improper sales practices and market conduct violations.
- Prepared and submitted regulatory filings in timely manner.
- Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.
- Monitored and assessed compliance risks associated with operational processes and procedures.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Maintained up-to-date knowledge of current and emerging compliance regulations.
- Developed and maintained compliance database, tracking all compliance activities and documents.
- Identified gaps in existing compliance processes and recommended updates.
- Assisted with development of compliance objectives and strategies.
- Developed risk assessment models to identify potential compliance risks.
- Advised clients on compliance fraud and investigations, as well as potential remedies and required actions.
- Developed and implemented corrective action plans for non-compliance issues.
Customer Service Executive ,Cashier
South Indian Bank
Palakkad,Thiruvalla
11.2014 - 04.2018
- Developed working relationships with internal and external customers while assisting with account management duties.
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Escalated critical customer issues to supervisor immediately to avoid lost revenue and canceled policies.
- Described product and service details to customers to provide information on benefits and advantages.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Tallied cash drawer at beginning and end of each work shift.
Education
Bachelor Of Science - Physics
St Dominics College
Kanjirappally 06.2011 - 05.2014
Skills
Compliance assessments
Investigations skills
Policy analysis
Documentation preparation
Fraud investigation
Expertise in Excel,word, outlook
Fraud knowledge
Operational risk management
Data spooling
Regulatory return filing
Software management
Vendor management
Accomplishments
- Achieved timeline for FATF RBI return by completing Task with accuracy and efficiency.
- Collaborated with team of 5 in completing UCIC task.
- Documented FATF RBI Data template logic .
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Implemented bank's new internal circular , Compliance monitoring software within timeline
- Recommended by CCO for core value ambassador award of bank
Timeline
Credit Officer,Branch Compliance Officer
South Indian Bank
05.2023 - Current
Compliance Officer
South Indian Bank
04.2018 - 05.2023
Customer Service Executive ,Cashier
South Indian Bank
11.2014 - 04.2018
Bachelor Of Science - Physics
St Dominics College
06.2011 - 05.2014