Mathews Jose
Salesforce Developer
Wayanad
Summary
A proficient Salesforce Developer and Administrator with 2+ years of experience in implementing and maintaining Salesforce solutions at Infosys and CGI. Demonstrated expertise in optimizing business processes, enhancing user experience, and driving operational efficiency through custom development and system administration.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Salesforce Developer
CGI
08.2023 - 01.2024
- Designed, developed, and implemented custom Salesforce applications using Apex, Visualforce, and Lightning components.
- Created and maintained Lightning flows, workflows, process builders, and validation rules to automate business processes.
- Managed data migration and synchronization between Salesforce and other platforms.
- Customized Salesforce objects, fields, page layouts, and record types to meet business requirements.
- Developed custom reports and dashboards to provide actionable insights for stakeholders.
- Provided technical support and troubleshooting for Salesforce-related issues.
- Conducted regular system audits and prepared for Salesforce upgrades.
- Collaborated with cross-functional teams to gather requirements and define project scope.
- Managed project timelines and deliverables to ensure successful implementation of Salesforce solutions.
Salesforce Developer
Infosys Limited
10.2019 - 06.2021
- Customizing applications on the Salesforce platform and Force.com.
- Hands-on experience in developing Triggers, Apex Classes, and Visualforce Pages.
- Implemented workflows with Objects, Custom Apps, Layouts, Tabs, Validation Rules, Process Builders, Workflow and Approval processes, and Sharing Rules.
- Worked on designing custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report folders, reports, Dashboards, and various other components as per client and application requirements.
- Good experience in implementing Object-Oriented Programming concepts in software development.
- Handled salesforce.com administration tasks including user management, data extracts, uploads, inserts, data backups and sandbox refresh
Education
Masters of Computer Applications (MCA) - Computer Applications Development
Amrita School of Arts & Sciences
Mysore, India 04.2001 -
Bachelor of Computer Applications (BCA) - Computer Applications Development
Amrita School of Arts & Sciences
Mysore, India 04.2001 -
Skills
Salesforce Administration
Salesforce Sales Cloud
Salesforce Lightning
SOQL
Apex
Apex Data Loader
Jira
ServiceNow
Lightning components
Certification
Salesforce Certified Agentforce Specialist
Timeline
Salesforce Certified Agentforce Specialist
05-2025
Salesforce Developer
CGI
08.2023 - 01.2024
Infosys certified Salesforce Administrator
10-2020
Infosys Certified Kanban Practitioner
05-2020
Salesforce Developer
Infosys Limited
10.2019 - 06.2021
Masters of Computer Applications (MCA) - Computer Applications Development
Amrita School of Arts & Sciences
04.2001 -
Bachelor of Computer Applications (BCA) - Computer Applications Development
Amrita School of Arts & Sciences
04.2001 -