Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Assistant Finance Manager
KJ INFOTECH
MADURAI
04.2017 - 04.2019
Provided training for staff members on proper use of accounting software programs.
Collaborated with other departments such as Human Resources and Purchasing to ensure accuracy of data input into the general ledger system.
Prepared and analyzed financial statements to identify potential areas of cost savings.
Maintained accurate records of all financial transactions including billing information, invoices, payments received and made.
Retail Sales Officer
VASANTHAM AGENCIES
MADURAI
05.2019 - 11.2020
Provided advice on special promotions or discounts available.
Maintained accurate records of all transactions for inventory purposes.
Identified cross selling opportunities to promote additional products or services.
Managed daily operations including opening and closing duties, cash handling.
Sales Associate
KOTAK MAHINDRA PRIME LTD
MADURAI
12.2020 - 12.2021
Handled customer complaints in a professional manner.
Attended weekly team meetings to review performance goals and objectives.
Built relationships with key clients through regular contact.
Developed promotional strategies to increase sales volume.
Engaged customers in friendly, professional dialogue to determine needs.
Sales Associate
KOTAK MAHINDRA PRIME LTD
MADURAI
03.2023 - 06.2024
Provided exceptional customer service by responding promptly to inquiries and resolving issues in a timely manner.
Analyzed market trends and identified potential new customers through research activities.
Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
Developed strategies to attract new customers while retaining existing ones.
Education
BACHELOR OF ARTS
Mannar Thirumalai Naicker Collage
MADURAI
04-2017
HSC
Indira Gandhi Memorial Matriculation Hr Sec School
MADURAI
04-2014
SSLC
Indira Gandhi Memorial Matriculation Hr Sec School
MADURAI
04-2012
Skills
Customer Portfolio Management
Referral Screening
Account Management
Customer Relationships
Issue Resolution
Internal Controls
Workflow Coordination
Critical Thinking
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Accomplishments
GOT A TOP PERFORMER OF MONTH ON DECMBER YEAR END SALES
GOT A AWARD AND CERTIFICATE BY MANAGER TO PERFOMED IN FINANCIAL YEAR END SALES