Mathew Wray
New Castle,IN
Overview
9
9
years of professional experience
1
1
Certification
Work History
OSP Field Supervisor III
Metronet
Indiana
04.2022 - 05.2025
- Monitored employee performance for compliance with regulations and policies.
- Supervised contractors to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Presented weekly and monthly performance reports to demonstrate team progress.
- Met with customers to resolve issues and build productive relationships.
- Planned and scheduled field activities according to set timelines and order of operations.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
- Implemented best practices in field operations to ensure consistency across all projects under supervision.
- Investigated issues and developed effective solutions.
- Completed site checks and leveraged computerized applications to document or record findings.
Lineman/Foreman
TCS Communications
Midwest Region
01.2016 - 04.2022
- Demonstrated expertise in various types of telecommunications infrastructure construction, maintenance, and repair tasks.
- Implemented cost-saving measures through diligent material sourcing, inventory management, and equipment maintenance practices.
- Reduced safety incidents by conducting thorough equipment inspections and enforcing strict adherence to safety protocols.
- Achieved higher efficiency rates through regular evaluation of team performance metrics to identify areas for improvement or training needs.
- Troubleshot complex technical issues during communications installation or repairs using advanced diagnostic tools and techniques.
- Ensured high-quality workmanship by adhering to industry standards, regulations, and company policies.
- Improved crew efficiency by implementing streamlined work processes and providing clear communication.
- Conducted comprehensive pre-job briefings to ensure that all crew members understood their roles in accomplishing the day''s objectives.
- Supervised crews in diverse weather conditions while maintaining a focus on safety, quality, and productivity.
- Promoted a culture of continuous improvement by encouraging feedback from crew members regarding process improvements or safety concerns.
- Built strong relationships with customers through timely completion of tasks and exceptional customer service skills.
- Completed projects on time and within budget through effective resource allocation and project management.
- Maintained accurate records of all completed work orders, daily logs, timesheets, and incident reports to ensure proper documentation.
- Set ground anchors and guying systems for utility poles.
Education
G.E.D. -
Central-9 Academy
Greenwood, IN07.2008
Skills
- Leadership
- Risk Assessment
- 3GIS system
- NESC certified
- OSHA 30
- NFPA 70E card
- Aerial construction
- Field operations
- Schedule coordination
- Task delegation
- Project monitoring
- Site preparation
- Subcontractor management
Certification
OSHA 30
NFPA 70E
NESC pole loading
Aerial lift
confined space
Timeline
OSP Field Supervisor III
Metronet
04.2022 - 05.2025
Lineman/Foreman
TCS Communications
01.2016 - 04.2022
G.E.D. -
Central-9 Academy