Matthew Nguyen
Westfield
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
8
8
years of professional experience
Work History
Lifetime Fac. Operation Supervisor
Lifetime Fitness
Indianapolis
03.2023 - Current
- Managed efficient workflow
- Training new hires
- Collaborated with staff from various departments.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Identified needs of customers promptly and efficiently.
Grocery Team Member
Whole Foods
Indianapolis
05.2022 - 03.2023
- Stocked shelves with fast and organized manner.
- Faced aisles with careful placing.
- Took out bad inventory/backstock.
- Clean and take refrigerator temperatures.
- Ensured quality with grocery pickups and communicate with customers
Shopper/ Problem Solver
Whole Foods
Laguna Beach
01.2020 - 05.2022
- Shopping groceries for customers Amazon and Whole Foods customers.
- Picking items in a quick and organized fashion.
- Strengthened communication skills with other shoppers.
- Had the highest UPH among shoppers (129).
Amazon Prime leader
Amazon
01.2020 - 01.2022
- Made sure Amazon drivers had the correct bags to deliver to customers.
- Assisted Amazon shoppers with finding and replacing items.
- Cleaning working station and organizing materials.
Counterman
Carl’s Jr.
Irvine
01.2017 - 01.2018
- Collaborated with others in operating a restaurant.
- Organized shifts between drive through and front counter.
- Strengthened working skills with others in rushed situations.
Education
College - Business Administration and Management
Irvine Valley College
Irvine, CA06.2023
High School -
Portola High School
Irvine, CA06.2020
Skills
- Adobe Illustrator
- Employee training
- Workflow management
- Productivity monitoring
- Customer service
- Team collaboration
- Inventory management
- Problem solving
- Verbal and written communication
- Team building
- Design
- Photography
- Filming
- Business
- Fitness
- Training and mentoring
Awards
- Pehrson Science Award, 2019
- Second Place in Wrestling JV tournament, Portola High School, 2019
- Culinary Arts Chef Certification, Coastline ROP, 2019
- PRIDE Value Award, Chemistry, 2017
Clubs
Youth Action Team (YAT), Portola High School, Irvine, CA, 01/01/17, 12/31/17, Remodeled houses for homeless people., Consulted in boxing canned foods., Operated in re-soiling gardens.
Leadership Experience
- Master in Training, Enshin Karate, Tustin, CA, 01/01/11, 12/31/16, Lead younger students ages 9-12 in perfecting forms and technique., Hosted beginning class ritual for 288 classes., Managed in organizing gear and cleaning mats.
- Amazon Prime leader, 01/01/20, 12/31/22, Made sure Amazon drivers had the correct bags to deliver to customers., Assisted Amazon shoppers with finding and replacing items., Cleaning working station and organizing materials.
- Lifetime Facility Supervisor, Managed efficient workflow with a team of eight or more., Training new hires., Reporting to HR or team management., Identifying problems and finding solutions.
Accomplishments
- Pehrson Science Award 2019.
- Second Place in Wrestling JV tournament, Portola High School, 2019.
- Culinary Arts Chef Certification, Coastline ROP, 2019.
- PRIDE Value Award, Chemistry, 2017.
Affiliations
- Gardening
- Fitness
- Filming
- Graphic Design
Timeline
Lifetime Fac. Operation Supervisor
Lifetime Fitness
03.2023 - Current
Grocery Team Member
Whole Foods
05.2022 - 03.2023
Shopper/ Problem Solver
Whole Foods
01.2020 - 05.2022
Amazon Prime leader
Amazon
01.2020 - 01.2022
Counterman
Carl’s Jr.
01.2017 - 01.2018
College - Business Administration and Management
Irvine Valley College
High School -
Portola High School
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