MATTISON TRUESDEL
Bloomington
Summary
Detail-oriented healthcare professional with 5+ years of experience within IU Health, specializing in patient scheduling, insurance verification, and front-end revenue cycle processes. Strong understanding of medical billing fundamentals, ICD-10 and CPT coding, and payer requirements. Proven ability to maintain accuracy, improve workflow efficiency, and support timely and accurate claims processing.
Overview
13
13
years of professional experience
1
1
Certification
Work History
RCS Associate
IU Health
02.2022 - Current
- Managed high-volume scheduling for multiple pediatric offices, ensuring accurate patient demographics and insurance information to support seamless patient flow
- Verify insurance eligibility and benefits prior to appointments to reduce risk of claim denials
- Processed appointment changes, cancellations, and special requests efficiently, enhancing patient satisfaction and retention
- Utilize Cerner and Finesse systems daily to coordinate patient care and communication
- Maintain accurate patient records to support billing and revenue cycle processes
- Collaborated with clinical and administrative teams to streamline workflow, improving overall operational efficiency
Registration Specialist Senior
IU Health Physicians
11.2020 - 02.2022
- Registered and scheduled 50+ patients daily with high accuracy
- Verified insurance benefits and secured pre-authorizations, facilitating timely procedures
- Assisted patients with insurance and registration inquiries, ensuring clarity and compliance
- Supported front desk operations, enhancing patient flow and satisfaction
- Processed medical records requests in compliance with HIPAA regulations
- Reported workflow and technical issues to leadership for resolution
Business Office Manager
Premier Painting
02.2018 - 11.2020
- Coordinated scheduling, invoicing, and financial tracking to support business operations
- Maintained accurate financial records and reconciled accounts
- Streamlined scheduling processes and organized workflows for enhanced operations
- Coordinated project timelines and appointments for efficiency
- Handled customer communication through phone, email, and in person to ensure satisfaction
Assembler / Non-Conformance Coordinator
Cook Medical
01.2013 - 01.2018
- Inspected products for compliance with specifications, ensuring quality assurance
- Interpreted work orders and blueprints for assembly processes
- Led team of 15 employees to achieve daily production goals
- Promoted based on leadership, performance, and attention to detail
- Maintained documentation accuracy and adhered to safety standards
Education
Medical Billing and Coding Diploma -
Penn Foster College
01-2023
High School Diploma -
Bloomington North High School
Bloomington, IN01-2011
Skills
- Revenue cycle management
- Insurance verification and eligibility
- Patient registration accuracy
- Medical coding (ICD-10, CPT)
- EMR systems (Cerner)
- Customer service and patient experience
- Problem resolution
- Time management and organization
- Microsoft Word and computer skills
- Medical terminology
- Medicare and Medicaid knowledge
Certification
CBCS Certification (Medical Billing & Coding)
Timeline
RCS Associate
IU Health
02.2022 - Current
Registration Specialist Senior
IU Health Physicians
11.2020 - 02.2022
Business Office Manager
Premier Painting
02.2018 - 11.2020
Assembler / Non-Conformance Coordinator
Cook Medical
01.2013 - 01.2018
Medical Billing and Coding Diploma -
Penn Foster College
High School Diploma -
Bloomington North High School