Flat No F/102, Vedika Happy Valley, Randesan, Gandhinagar, Gujarat
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Home Loan & Mortgage Loan expertise, including competitive offerings, pricing and market positioning.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Area Sales Manager
YES Bank Ltd.
09.2022 - Current
Exceeded targets by building, directing and motivating high-performing sales team.
Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
Managed and motivated sales team to increase revenue Number% in Timeframe.
Expanded market share Number% by increasing sales to retailers and distributors.
Expanded product distribution by adding more than Number new distribution points in region.
Analyzed sales data and kept up to date with market trends.
Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
Increased revenue by productively directing time and resources to applicable areas and exceeding specific sales goals.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
Area Sales Manager
Axis Bank Ltd
08.2021 - 09.2022
Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
Recommended loan approvals and denials based on customer loan application reviews.
Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
Engaged Dsa in business processes with positive motivational techniques.
Submitted loan applications to loan underwriter for verification and recommendation.
Consulted with representatives of Dsa to complete accurate filings and uphold strict compliances
Coached channel partners in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Held monthly meetings with channel partners to identify techniques to overcome sales obstacles and increase sales.
Led startup of sales region while managing monthly targets individuals Sales Manager.
Conducted regular ride-alongs with channel partners to review policy and procedures and benchmark best practices.
Increased revenue by productively directing time and resources to applicable areas and exceeding specific sales goals.
Led targeted training programs to educate sales Manager on product benefits and service capabilities.
Developed innovative marketing campaigns to increase engagement with channel partners target demographic and drive brand exposure.
Set and achieved sales targets for Gujarat region.
Analyzed sales data and kept up to date with market trends.
Conducted regular ride-alongs with sales Manager to review policy and procedures and benchmark best practices.
Managed and motivated sales Manager to increase revenue Number on month on month basis.
Established strong relationships with channel partners and builders to increase sales in designated territory.
Exceeded targets by building, directing and motivating high-performing sales team.
Senior Sales Manager
Quess Crop Ltd.
04.2019 - 07.2021
Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
Collaborated with internal teams and channel partners to evaluate costs against expected market price points and set structures to achieve profit targets.
Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
Deputy Sales Manager
Axis Securities Ltd
08.2014 - 03.2019
Reviewed and edited loan agreements to promote efficiency and accuracy.
Assessed DSA performance and developed improvement plans.
Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
Boosted Dsa sales by developing and deepening customer loyalty through incentive programs.
Met deadlines by proactively managing individual and team tasks and implementing home loan processes.
Recommended loan approvals and denials based on customer loan application reviews.
Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
Engaged Dsa in business processes with positive motivational techniques.
Evaluated home loan applications against outline specifications to approve, reject or recommend adjustments files.
Sales Manager
HDB Financial Services
04.2014 - 07.2014
Generated new business and referral clients in partnership with financial advisors and branch team.
Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
Worked with sales Executive s and credit with operation departments to facilitate communication and deliver Loan cheque to customers.
Planned portfolio solutions after carefully analyzing clients' financial health and future requirements.
Transcended requirements on consistent basis to satisfy customers.
Built and maintained relationships with new and existing clients while providing high level of expertise.
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Sr. Sales Executive
IDBI Bank Ltd
07.2013 - 03.2014
Originated, reviewed, processed, closed and administered customer loan proposals.
Assisted senior-level credit Manager with complex loan applications.
Developed and maintained relationships with local real estate agents.
Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, Privacy Act and Community Reinvestment Act.
Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
Recommended loan approvals and denials based on customer loan application reviews.
Reviewed and edited loan agreements to promote efficiency and accuracy.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Created plans and communicated deadlines to ensure projects were completed on time.
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Sales Development Manager
HDFC Standard Life Insurance
05.2007 - 11.2009
Exceeded corporate quotas for monthly policy sales.
Provided coverage option information to assist clients in protecting assets.
Utilised targeted marketing efforts to increase revenue, including email campaigns and cold calling.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Finalized sales and collected necessary deposits.
Built relationships with clients through active listening and Need base selling talents to provide excellent service.
Collected, analyzed and validated all agency commissions.
Train life insurance Agent, motivated and Achievements of monthly target.
Sr. Marketing Executive
Leading Edge
10.2004 - 05.2007
Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
Recommended loan approvals and denials based on customer loan application reviews.
Explained very technical financial information to applicants in easy to understand language.
Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Proactively identified solutions for customers experiencing credit issues.
Observed all regulatory, compliance and security policies and procedures to keep data as safe as possible from breaches.
Proved successful working within tight deadlines and fast-paced atmosphere.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Sr.SalesExecutive
I Direct Ltd
02.2003 - 05.2004
Recommended loan approvals and denials based on customer loan application reviews.
Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
Maintained strict confidentiality of bank records and client information.
Developed and maintained relationships with local real estate agents.
Submitted loan applications to underwriter for verification and recommendations.
Closely monitored performance of current portfolio of specialty loans and made changes to achieve performance targets.
Maintained friendly and professional customer interactions.
Assisted senior-level credit officers with complex loan applications.
Marketing Executive
Auto Fin Lease
02.2002 - 01.2003
Recommended loan approvals and denials based on customer loan application reviews.
Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
Maintained strict confidentiality of bank records and client information.
Developed and maintained relationships with local real estate agents.
Submitted loan applications to underwriter for verification and recommendations.
Closely monitored performance of current portfolio of specialty loans and made changes to achieve performance targets.
Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, Privacy Act and Community Reinvestment Act.
Maintained friendly and professional customer interactions.
Assisted senior-level credit officers with complex loan applications.
Originated, reviewed, processed, closed and administered customer loan proposals.
Education
Diploma Taxation Practice - Income Tax, Sales Tax, Service Tax
Siddharth Law College
Gandhinagar
05.2004
LL.B - General Laws
Siddharth Law College
Gandhinagar
04.2004
M.com - Cost Accounting
Gujarat University
Ahmedabad
03.2003
B.com - Advance Accountcy
Samrpan Arts And Commerce College
Gandhinagar
03.2001
Skills
Sales and Marketing
Negotiation
Operations management
Leadership
Relationship-Building
Business Development
Staff Management
Financial Management
Goals and Performance
Product and Service Sales
Solution selling
Verbal and written communication
Coaching and mentoring
Time management
Vendor management
Accomplishments
Managed the Jump Start 2.0 award winning Highest Sale Affordable Home loan at Axis Bank Ltd.
Certification
IRDA Certified & AMFI certified
Timeline
Area Sales Manager
YES Bank Ltd.
09.2022 - Current
Area Sales Manager
Axis Bank Ltd
08.2021 - 09.2022
Senior Sales Manager
Quess Crop Ltd.
04.2019 - 07.2021
Deputy Sales Manager
Axis Securities Ltd
08.2014 - 03.2019
Sales Manager
HDB Financial Services
04.2014 - 07.2014
Sr. Sales Executive
IDBI Bank Ltd
07.2013 - 03.2014
Sales Development Manager
HDFC Standard Life Insurance
05.2007 - 11.2009
Sr. Marketing Executive
Leading Edge
10.2004 - 05.2007
Sr.SalesExecutive
I Direct Ltd
02.2003 - 05.2004
Marketing Executive
Auto Fin Lease
02.2002 - 01.2003
Diploma Taxation Practice - Income Tax, Sales Tax, Service Tax