Well-trained Assistant Restaurant Manager promoting more than 3 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.
Overview
2
2
years of professional experience
Work History
ASSISTANT RESTAURANT MANAGER
MILD RESTAURANT & BANQUET
11.2021 - Current
Managed team of up to 15 Person restaurant staff, maintaining exceptional customer service and quality standards.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Managed staff schedules and maintained adequate coverage for all shifts.
Oversaw food preparation and monitored safety protocols.
Conducted regular meetings with staff to discuss performance and address any issues.
Supervised all areas of restaurant to keep it clean and well-maintained.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Purchased food and cultivated strong vendor relationships.
FLOOR SUPERVISOR
BELITO CREATION
01.2022 - Current
Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.
Assisted supervisor with feedback for employee performance evaluations.
Coordinated daily floor restocks and merchandise resets to drive sales and product promotion.
Developed and implemented strategies to improve customer service.
Chef pâtissier puis Second de cuisine at Restaurant «le Banquet des sophistes»Chef pâtissier puis Second de cuisine at Restaurant «le Banquet des sophistes»