International Politics
Maven Maian Nongrum
Manager
Shillong
Summary
Appreciate that there are differences between cultures and develop open-mindedness and respect for differences in culture. Move from ethno-centricity to ethno-relativism in order to better understand different cultures.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
17
17
years of post-secondary education
3
3
Certification
5
5
Language
Work History
Manager
Lamlyn Enterprises
01.2018 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Controlled costs to keep business operating within budget and increase profits.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established team priorities, maintained schedules and monitored performance.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Defined clear targets and objectives and communicated to other team members.
- Developed detailed plans based on broad guidance and direction.
Education
St Edmund's School
Shillong2013
St Edmund's Higher Secondary School
Shillong2015
Bachelor of Arts - Political Science
St Edmunds College
Shillong 04.2001 - 04.2018
Diploma - Psychology
Centre of Excellence
04.2001 -
Master of Arts - International Relations
University of Birmingham
Birmingham, United Kingdom 04.2001 -
Skills
Staff Development
Contract Management
Workforce Management
Performance Management
Expense Tracking
Strategic Planning
Time Management
Budget Control
Customer Relationship Management (CRM)
Staff Management
Verbal and Written Communication
Personal Information
- Caste: Schedule Tribe
- Father's Name: George Lanong
- Date of Birth: 05/11/1996
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Religion: Christian
Disclaimer
I do hereby declare that the above statements are true to the best of my knowledge and belief.
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 30 staff members.
Certification
Certified Manager, Lamlyn Enterprise - 2018-
Interests
Music
Sports
Business
Timeline
Manager
Lamlyn Enterprises
01.2018 - Current
Certified Manager, Lamlyn Enterprise - 2018-
01-2018
Bachelor of Arts - Political Science
St Edmunds College
04.2001 - 04.2018
Diploma - Psychology
Centre of Excellence
04.2001 -
Master of Arts - International Relations
University of Birmingham
04.2001 -
St Edmund's School
St Edmund's Higher Secondary School