Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Mavith Kalathil

Mavith Kalathil

Sales Lead
Palakkad

Summary

Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales. Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of Fmcg product sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Sales Lead

Sabari Hills Pvt Ltd
Palakkad
11.2021 - Current
  • Reached out to prospective leads through cold calling, applying variety of established selling methods.
  • Recorded accurate and efficient records in customer database.
  • Established strong rapport with clients through active listening techniques, understanding their unique needs and proposing tailored solutions.
  • Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Handled cash register operations and customer transactions to process payments.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
  • Increased profitability and built sales pipeline by leveraging multiple marketing channels and sales techniques.
  • Assisted in development of monthly sales goals to motivate team and drive business objectives.
  • Built relationships with customers and community to promote long term business growth.
  • Met existing customers to review current services and expand sales opportunities.
  • Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Built strong client relationships and provided high value-adding services, resulting in increased company market share.
  • Conducted thorough market analysis to inform decision-making and capitalize on emerging industry trends.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Drove territory expansion by establishing strong distributor networks in untapped regions.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Negotiated advantageous contracts with suppliers, reducing costs while maintaining high-quality standards for products sold.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

IT Operations Manager

Wipro Ltd
Banglore
12.2014 - 10.2021
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Skilled at working independently and collaboratively in a team environment.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed strong communication and organizational skills through working on group projects.
  • Resolved problems, improved operations and provided exceptional service.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Handele third party IT Security Audits on monthly basis
  • Incident Management

Education

Bachelor Of Science - Computer Science

Nehru Arts And Science College
Tamilnadu, India
03.2010

Skills

Sales program creation

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Interests

Sales domain

Timeline

Sales Lead

Sabari Hills Pvt Ltd
11.2021 - Current

IT Operations Manager

Wipro Ltd
12.2014 - 10.2021

Bachelor Of Science - Computer Science

Nehru Arts And Science College
Mavith KalathilSales Lead