Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mayank Bhardwaj

Business Development Manager
Gurgaon

Summary

Results-driven Business Development Professional and Account Manager with over 7 years of experience driving revenue growth and managing end-to-end sales cycles across SaaS and tech domains. Proven success in engaging C-level stakeholders, accelerating deal conversions, and expanding key accounts. Skilled in pipeline optimization, team leadership, and delivering client-centric solutions that boost retention and long-term value.

Overview

9
9
years of professional experience
7
7
years of post-secondary education

Work History

Business Development Manager

Fretron
03.2024 - Current
  • Closed $800K+ in new Annual Recurring Revenue (ARR) by managing end-to-end sales of a TMS (Transport Management System) solution across industries.
  • Led full-cycle sales engagement with CXO-level stakeholders, applying business-case selling and tailored value propositions to drive enterprise adoption.
  • Partnered with Head of Sales to execute Go-To-Market (GTM) strategy, improving top-of-funnel conversion rates and reducing sales cycle by 25% through structured objection handling and competitive differentiation.
  • Piloted bundled pricing initiatives across strategic accounts, resulting in a 20% increase in average deal size and improved customer lifetime value.
  • Collaborated cross-functionally with Pre-sales, Marketing, and Customer Success teams to deliver personalized demos and provide high-touch support from onboarding through delivery handover.
  • Mentored and coached a team of SDRs, improving lead qualification quality by 30% and boosting pipeline-to-demo conversion rates.
  • Maintained accurate CRM records, tracking sales activities and pipeline health to support forecasting and data-driven decision-making.

Account Manager

Quadrant Knowledge Solutions
09.2022 - 03.2024
  • Identifying and engaging key decision-makers in assigned customer accounts, fostering relationships to enhance satisfaction and confidence in all QKS offerings.
  • Targeting high-level corporate stakeholders (C-Suite, VP, Product Management) to align business objectives.
  • Achieve forecasted sales goals through effective pipeline management and lead generation. Schedule and conduct demo sessions with potential customers to facilitate successful conversions.
  • Ensure responsiveness and schedule adherence to meet customer requirements, fostering and sustaining strong relationships.
  • Provide accurate forecasts, reports, marketing intelligence, and information to support decision-making.
  • Contribute to team success by achieving related results and collaborating effectively.

Team Lead

OASIS
07.2016 - 03.2019
  • Led a high-performing team of 5+ Business Development Associates in a SAAS environment, achieving a 25% expansion in business.
  • New client acquisition and account management.
  • End to End sales cycle - prospecting, requirement understanding, proposal presentation, relationship building, and sales closure.
  • Generating leads through various platforms like LinkedIn, Apollo, ZoomInfo. Retained and increased revenue within an existing book of business by managing the customer life cycle, overseeing contract renewals, and strategically expanding business footprint.
  • Maintained a deep understanding of customer business needs, ensuring satisfaction and fostering long-term relationships.
  • Identified opportunities aligning with OASIS services to support customers' ongoing business strategies.

Business Development Associate

Dibs Global Pvt Ltd
01.2016 - 11.2016
  • Conducted targeted outreach to prospective clients, expanding the customer base and achieving new business acquisition goals.
  • Collaborated with cross-functional teams to develop and implement effective sales strategies, resulting in a measurable increase in revenue.
  • Nurtured client relationships through effective communication, regular follow-ups, and a customer-centric approach.
  • Utilized CRM tools to manage and track sales activities, analyze performance metrics, and generate insightful reports.
  • Develop and maintain a robust deal pipeline toward targeted entities to continuously grow the business and generate sales.

Education

PGDM -

International school of Business & Research
04.2021 - 08.2023

B.Sc Hons - undefined

Dr BRAU
04.2016 - 06.2020

Skills

  • End to End sales
  • Business Relations
  • Negotiations
  • Business Planning
  • Decision-making
  • Relationship building
  • Relationship development
  • Business development
  • Consultative Selling ( SPIN Selling )
  • B2B Sales Pipeline Management
  • Sales Management
  • Account Management
  • Cross Selling

Timeline

Business Development Manager

Fretron
03.2024 - Current

Account Manager

Quadrant Knowledge Solutions
09.2022 - 03.2024

PGDM -

International school of Business & Research
04.2021 - 08.2023

Team Lead

OASIS
07.2016 - 03.2019

B.Sc Hons - undefined

Dr BRAU
04.2016 - 06.2020

Business Development Associate

Dibs Global Pvt Ltd
01.2016 - 11.2016

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Mayank BhardwajBusiness Development Manager