Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Workplace Experience Senior Coordinator
Hashicorp
9 2021 - Current
Led projects for facilities management and cost optimization
Managed security and access control, ensuring safe environment
Implemented services like emergency medical support
Ensure develop process and adherence towards new onboarding in the organization
Oversaw change management efforts during major organizational transitions, ensuring minimal disruption to daily operations while maintaining high employee morale.
Led contract negotiations with vendors and suppliers, securing favorable terms that resulted in notable cost reductions for the company.
Coordinated large-scale events, effectively managing logistics, budgets, and vendor relations to ensure smooth operations.
Handled incoming and outgoing shipping and receiving activities.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Entered data, generated reports, and produced tracking documents.
Streamlined project management processes by implementing new organizational tools and techniques.
Implemented cost-saving measures within the department, contributing to significant annual savings without compromising quality or efficiency.
Organized spaces, materials and catering support for internal and client-focused meetings.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Participated in workshops and in-service meetings to enhance personal growth and professional development.
Developed comprehensive training programs for new employees, resulting in quicker onboarding times and improved overall performance.
Collaborated closely with executive leadership to develop strategic plans that aligned with the organization's goals and objectives.
Championed diversity and inclusion initiatives within the organization, fostering a positive work environment that encouraged collaboration among employees from diverse backgrounds.
Designed and executed employee engagement initiatives, leading to increased retention rates and overall job satisfaction.
Inventoried and ordered office supplies to maintain availability of products.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Improved engagement through internal communication channels.
Implemented project management techniques to overcome obstacles and increase team productivity.
Managed time efficiently in order to complete all tasks within deadlines.
Cultivated interpersonal skills by building positive relationships with others.
Proved successful working within tight deadlines and a fast-paced environment.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cabin crew
Jet Airways
8 2007 - 3 2010
Worked for all types of shifts and for both domestic and international routes
Maintained the plane reports and appropriately submitted to the supervisors.
Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Attended the preflight meetings and noted down all the instructions about special passengers that of VIPs, celebrities or sick passengers etc
Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
Collaborated with fellow crew members to deliver a seamless flight experience for passengers, ensuring timely departure and arrival.
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
Cabin Crew
Air India
12.2010 - 9 2020
Followed company regulations and rules to promote safe environment for travelers and employees.
Collaborated with flight crew to maximize smooth and safe flights.
Provide training to fresher
Used excellent customer service skills in addressing passengers' needs.
Demonstrated knowledge of aircraft safety features and emergency equipment.
Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
Kept abreast of current industry trends and regulations through ongoing professional development and training, ensuring compliance with airline standards.
Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Cross-trained shift staff in various tasks by rotating assignments on frequent basis.
Proven ability to learn quickly and adapt to new situations.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Commes de rang (CDR)
Bukhara, ITC Maurya
3 2010 - 12.2010
Planned and organized accommodation, catering and other hotel services
Promoted and marketed market the business
Closely coordinated with each department head for operational goals and supplied with the necessary tools to accomplish the same
Maintained statistical and financial records
Achieved profit targets
Recruited, trained and monitored staff
Planned work schedules
Dealt with customer complaints and comments
Ensured smooth operations of the events and conferences
Supervised maintenance, supplies and furnishings
Dealt with contractors and suppliers
Ensured effective security
Carried out inspections of property and services
Ensured compliance with licensing laws, health and safety and other statutory regulations.
Industrial Training
The Grand Hotel
03.2007 - 08.2007
Undergone an industrial training of 6 months from the hotel 'The Grand', New Delhi, India.