Mayank Chutani

Talent Strategy & Workforce Planning
• Drove talent strategies aligned with business objectives, enabling scale and workforce effectiveness.
• Managed annual HR budgeting across hiring, engagement, appraisals, and HR operations.
• Led workforce planning, capability mapping, and succession for critical functions.

Talent Acquisition & Leadership Hiring
• Owned TA strategy for Marketing, E-commerce, Finance, Supply Chain, and Retail Sales.
• Specialized in senior leadership and niche hiring through competitor mapping, market insights, and targeted headhunting.
• Built cost-effective recruitment channels: referrals, social hiring, job boards, and agency partnerships.
• Improved hiring TAT while ensuring strong quality and business alignment.

HR Operations & Process Excellence
• Streamlined onboarding, documentation, confirmations, and exit processes, enhancing speed and compliance.
• Led HR operations via Keka & HR-One, ensuring accurate data, automation, and audit readiness.
• Strengthened HR documentation and MIS for governance and consistency.

Performance Management & Appraisals
• Led annual appraisal cycles, calibration discussions, and compensation alignment.
• Managed 3-6-9-month reviews and implemented PIPs with structured monitoring.

People Partnering & Stakeholder Management
• Partnered with CXOs and functional leaders on org design, talent decisions, and capability planning.
• Addressed performance, engagement, and workforce challenges through proactive HRBP interventions.

Employee Relations & Compliance
• Handled grievance redressal with fairness, confidentiality, and legal alignment.
• Ensured strong policy governance and statutory adherence across HR processes.

Engagement, Culture & Employee Experience
• Led culture-building and engagement initiatives: R&R programs, wellness campaigns, town halls & events.
• Enhanced employee experience through structured communication and recognition programs.

Team Leadership
• Mentored and managed a lean HR team of two, ensuring capability, ownership, and service excellence.
• Recognized with multiple Monthly & Quarterly R&R Awards for high-impact HR delivery.

• Joined as HR Coordinator, progressed to HR Executive, Senior Executive & TL, currently acting as Assistant Manager leading a team of 10
• Talent Acquisition and Recruitment:
• Managed end-to-end recruitment processes ensuring the hiring of top-tier candidates.
• Utilized various portals such as Naukri, Indeed, LinkedIn, and Apna to source and attract qualified candidates.
• Researched and developed accurate job descriptions for various positions.
• Designed and posted job ads, attracting qualified candidates for junior and senior roles.
• Conducted recruitment activities, including interviews and background checks, achieving a high successful hire rate.
• Mentored and trained new hires, providing guidance to existing team members.
• HR Operations and HRMS:
• Optimized workforce management through effective use of HRMS (Keka Attendance Management).
• Led a team of 10 employees in executing successful recruitment campaigns, ensuring productivity maximization.
• Employee Relations and Grievance Management:
• Provided support and guidance to managers on employee relations issues, enhancing morale and retention.
• Managed employee connections, handled escalations or grievances following guidelines.
• Conducted investigations into allegations such as harassment, prepared reports on findings.
• Performance Management:
• Implemented performance management systems, fostering continuous improvement.
• Designed a 3-6-9-month review and feedback process for new joiners.
• Retention and Attrition Control:
• Developed and executed retention strategies, significantly reducing turnover rates.
• Conducted exit interviews, understanding root causes of attrition, and devising strategies to reduce turnover.
• Compliance:
• Ensured compliance with labor laws and internal policies, safeguarding against legal issues.
• Collaborated with cross-functional teams to identify and resolve HR-related issues, improving morale.
• Event Management:
• Planned and coordinated employee events and activities to celebrate milestones and foster team spirit.
• Managed logistics and budgets for events, ensuring successful execution and participation.

• Responsible for recruitment across various levels for different clients.
• Acted as the primary point of contact for clients, managing all aspects of the recruitment process.
• Conducted regular meetings with clients to review recruitment progress, address concerns, and provide updates to maintain client satisfaction.
• Acted as a liaison between clients and candidates, managing client relationships and ensuring client satisfaction.
• Utilized platforms like Naukri, Indeed, LinkedIn for sourcing and attracting candidates.

• Generated leads through outbound calls to IT Managers, CEOs, and MDs, convincing them for product demonstrations.
• Conducted market research to identify potential clients and market opportunities.
• Provided support for sales and marketing efforts, including lead tracking and follow-up activities.