Dynamic professional with expertise in inventory management and vendor negotiation. Proven ability to build strong client relationships and lead teams to improve customer satisfaction. Achieved operational efficiency through targeted training and sales monitoring, maintaining optimal stock levels and ensuring high-quality service delivery.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
JAY SILK MILLS
SURAT
01.2022 - Current
Coordinated with vendors to secure product availability at competitive prices.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Bank Assistant
THE KALUPUR CO-OPERATIVE BANK
INDIA
05.2021 - 05.2021
Bank Assistant
THE FINANCIAL CO-OPERATIVE BANK
SURAT
04.2017 - 03.2021
Resolved discrepancies related to customer accounts and ensured accurate data entry in database.
Reviewed customer applications for accuracy and completeness, facilitating efficient processing.
Assisted customers via phone and in person, addressing banking inquiries and providing tailored solutions.
Maintained and replenished ATMs while balancing cash counters to ensure operational efficiency.
Opened new accounts and updated customer information after verification for accuracy.
Executed diverse responsibilities in customer service, enhancing overall banking experience.
Managed account maintenance tasks to support client needs effectively.
Provided comprehensive assistance in various banking functions, promoting customer satisfaction.
Inventory Analyst
JAY SILK MILL
SURAT
01.2015 - 03.2017
Prepared work orders and shipping orders to efficiently route materials.
Monitored stock levels to maintain adequate supply for customer requirements.
Computed shipping, storage, and demurrage charges using price lists and software tools.
Implemented supplier rating system to identify and address supplier performance issues.
Education
MBA - Marketing Management
IMT GHAZIABAD
DELHI INDIA
01-2018
B.COM
VNSGU
SURAT INDIA
01-2014
H.S.C - Commerce
DIVINE CHILD HIGH SCHOOL
SURAT INDIA
01-2009
S.S.C -
DIVINE CHILD HIGH SCHOOL
SURAT INDIA
01-2009
Skills
Inventory management
Vendor negotiation
Sales monitoring
Customer service
Employee training
Team leadership
Accomplishments
ADMIN RESPONSIBILITY HANDLING
CERTIFICATE FROM CO-OPERATIVE BANK SOCIETY.
SCORE GOODS MARKS IN COMPETATIVE EXAMS.
Timeline
Assistant Store Manager
JAY SILK MILLS
01.2022 - Current
Bank Assistant
THE KALUPUR CO-OPERATIVE BANK
05.2021 - 05.2021
Bank Assistant
THE FINANCIAL CO-OPERATIVE BANK
04.2017 - 03.2021
Inventory Analyst
JAY SILK MILL
01.2015 - 03.2017
MBA - Marketing Management
IMT GHAZIABAD
B.COM
VNSGU
H.S.C - Commerce
DIVINE CHILD HIGH SCHOOL
S.S.C -
DIVINE CHILD HIGH SCHOOL
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