Mayank Gupta
Principal Program Manager
Noida
Summary
Strategic Program Management Leader with 17+ years of experience driving digital transformation across Internet, Telecom, and eCommerce domains. Expert in agile delivery, stakeholder alignment, and OKR-driven execution. Skilled in leading cross-functional teams, mitigating risks, and accelerating delivery through automation and transparency. Known for driving high-impact programs with precision and clarity.
Overview
19
19
years of professional experience
2015
2015
years of post-secondary education
3
3
Certifications
Work History
Principal Program Manager
MagicBricks (Times Group)
05.2022 - Current
- Partnered closely with the CTO to define the technology vision and implement a KPI-driven IT operating model, aligning with business OKRs and industry best practices.
- Created executive-level dashboards, reports, and presentations for the CTO and CEO to track strategic initiatives, program health, and organizational priorities.
- Led a 150+ member technology function, including Engineering Managers, Developers, QA, Architects, and DBAs, ensuring cross-functional alignment and delivery excellence.
- Achieved 95% on-time release compliance, reduced live production issues by 90%, and maintained high-performance metrics across key application pages.
- Reduced average cycle time for critical projects from 4.5 weeks to 2.8 weeks by driving automation and sprint governance.
- Designed and deployed an automated governance model to track 15+ parallel sprints, technology initiatives, and production issues, enhancing transparency and team productivity.
- Standardized agile practices, sprint ceremonies, dashboards, and backlog workflows to improve delivery predictability and reduce operational friction.
- Facilitated onboarding and domain training across teams, accelerating ramp-up and increasing execution velocity.
Senior Program Manager
Naukri.com (Infoedge)
04.2019 - 05.2022
- Directed OKR-aligned delivery of key recruiter platforms (Resdex, Job Posting, RMS).
- Introduced roadmap planning discipline, improving quarterly delivery rate from 65% to 84%.
- Launched the 'Buy Online' B2B channel, driving ₹3.5L+ in daily revenue.
- Led the effort to unify recruiter workflows across platforms, enhancing usability and reducing support queries.
Engineering Program Manager
MagicBricks (Times Group)
06.2016 - 04.2019
- Built and launched 4 new business lines (Auctions, Forum, Loans, Luxury).
- Established Agile PMO, cutting go-live time from months to weeks.
- Enabled 9% improvement in field service productivity through process optimization.
- Delivered the org's first DR setup, operationalizing resilience and compliance.
Manager - Transformation Programs
Virtusa Consulting
04.2015 - 06.2016
- Delivered CRM mobility app for Virgin Media, improving onboarding by 25%.
- Managed Agile transformations, cloud and data migration programs for BT and Tata Communications.
IT Analyst - Project Lead
Tata Consultancy Services
11.2011 - 03.2014
- Transitioned US client operations offshore, saving $2.5M.
- Won $6M in new business through architecture-led presales efforts.
System Engineer - Team Lead
IBM India Pvt Ltd
03.2010 - 10.2011
- Modernized claims system for NASCO under ICD-10 compliance.
- Saved $200K annually by re-engineering legacy batch processes.
Engineer - Application Development
Computer Science Corporation
06.2006 - 03.2010
- Delivered key solutions for AXA; improved CSAT from 85% to 98%.
Education
MBA (PGPX) -
IIM Lucknow
B.Tech (CS) - undefined
Aligarh Muslim University
Skills
- Agile Program Leadership
- OKR and KPI Alignment
- Strategic Roadmap Planning
- Stakeholder Engagement & Communication
- Cloud-Native Product Delivery
- Risk and Dependency Management
- Operational Excellence & Delivery Governance
Certification
Six Sigma Green Belt
Growth Mantra
Innovation, Ownership, and Collaboration drive meaningful outcomes.
Timeline
Principal Program Manager
MagicBricks (Times Group)
05.2022 - Current
Senior Program Manager
Naukri.com (Infoedge)
04.2019 - 05.2022
Engineering Program Manager
MagicBricks (Times Group)
06.2016 - 04.2019
Manager - Transformation Programs
Virtusa Consulting
04.2015 - 06.2016
IT Analyst - Project Lead
Tata Consultancy Services
11.2011 - 03.2014
System Engineer - Team Lead
IBM India Pvt Ltd
03.2010 - 10.2011
Engineer - Application Development
Computer Science Corporation
06.2006 - 03.2010
B.Tech (CS) - undefined
Aligarh Muslim University
MBA (PGPX) -
IIM Lucknow
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