Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Software
Interests
Timeline
CustomerServiceRepresentative

Mayank Hajela

Chartered Accountant, B.COM (Hons.)
Indirapuram, ,Uttar Pradesh

Summary

Individual with good communication / presentation, team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

15
15
years of professional experience
1
1
Language

Work History

Manager, Band C1

EXL Services (India) Private Limited
Noida, Uttar Pradesh
03.2021 - Current

MNP LLP - Assisting in a shared service capacity and build a Technical COE (team of ~ 55 members), to support MNP with assurance and other verticals. The key responsibility areas include the following :


  • Developing and maintaining relationships with customers through account development.
  • Recruiting and hiring top performers to add talent and value to department.
  • Onboarding new employees with training and new hire documentation.
  • Evaluating employees' strengths and assigning tasks based upon experience and training.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Monitored expenditures to mitigate risk of overages.
  • Monitoring time coding on project and timely invoicing.
  • Accomplished multiple tasks within established timeframes.
  • Applied customer feedback to develop process improvements and support long-term business needs.


The Technical COE assisted with following services :


1) Assurance services ranging from Pre - planning / planning stage till the completion phase encompassing the following key stages :

  • Engagement Setup
  • Determining Materiality, determining significant accounts & team allocation
  • Understanding Entity and its Environment, conducting walkthrough and risk assessment.
  • Conducting Substantive Audit procedures on different FSLI's and key PL / BS Items
  • Assisting in finalization of audit deliverables


2) Quality Management Reviews which involved part verification of the audit checklist in the capacity of peer reviewer to ensure audit files have been closed as per the internal laid standards.


3) Implementing standards on Quality Management (CSQM -1) which involves assistance in control testing and identify new risks across assurance practice to further suggest controls and incorporate them in narratives.


4) Assistance in testing business controls for MNP clients. Key areas included Revenue, Procurement, Payroll, FSCP, Treasury etc.


5) Conducted a pilot project around Development of a Digital tool to review the press releases and summarize / share them as relevant to the key stakeholders.

Internal Audit Manager

Nangia & Company LLP, Chartered Accountants
Noida, Uttar Pradesh
07.2018 - 03.2021
  • Conducted Risk Based Internal Audits.
  • Assisted in Formulating and Implementation of RCM and SOP's
  • Assisted with SOX Compliance Services / ICFR Testing.


Key Highlights - Handled a portfolio of close to 10 clients, few notable recommendations as below :


  • Achieved cost savings by discovering opportunities to amend vendor contract agreement.
  • Advised Best Vendor On boarding & Assessment Practices
  • Highlighted Non Compliance's with adherence to Discounting Policy / Requisition practices against Expense Disbursements
  • Implemented better IT controls (Review of Access Rights, Backup and Security Controls, Restoration / Disaster recovery plans etc.)
  • Implemented best HR practices (Joining Files, Background checks, Leave and Attendance Control, Training, Performance Assessment, F&F Settlements.)

Senior Consultant

Genpact Enterprise Risk Consulting LLP
Gurugram, Haryana
10.2016 - 07.2018

1) SOX Assistance Services for "Wells Fargo Advisors"

  • Performed Process walkthrough.
  • Assistance in finalization of RACM (Risk Control Matrix) / Flow Charts and process narratives.
  • Performed Test of Designs / Test of Operating Effectiveness.
  • Identified and presented business issues through collaboration with key stakeholders.
  • Directed work completed by team of 7 consultants.

2) Statutory Audit Support Services to KPMG Poland for "Carlsberg"

Audit Manager

T.R. Chadha & Company, LLP
Gurugram, Haryana
04.2015 - 10.2016
    • Conducted Risk Based Internal Audits and ICFR Testing.
    • Assisted in Formulating and Implementation of RCM and SOP's
    • Analyzed accounting systems for efficiency and effectiveness.
    • Facilitated internal audits and prepared detailed reports on findings.

Audit Manager

Mahender Gera & Associates, Chartered Accountants
, New Delhi
02.2007 - 03.2015
  • Conducted Risk Based Internal Audits.
  • Provided Statutory Audit Services
  • Assisted in Book Keeping, Tax Return Filing (Inc. Tax, VAT & Service Tax).
  • Management Assistance services (Physical Verification / drafting contracts / transaction advisory / due diligence)
  • Analyzed accounting systems for efficiency and effectiveness.

Education

Chartered Accountant -

ICAI
New Delhi
2007.05 - 2011.11

Bachelor of Commerce (Hons.) - Commerce

Delhi University
New Delhi
2007.04 - 2010.03

High School Diploma -

ST. Marks Senior Secondary Public School
New Delhi
2006.04 - 2007.03

Skills

    Project Management

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Additional Information

Overall Portfolio of +30 clients handled till date was spread across different industries as follows :-


  • Consulting and Financial Sector : MNP LLP (Canada), Wells Fargo Advisors (United States)
  • Oil and Gas / Power : Technip India, Schlumberger Asia Services, Steag Energy Services, Air Liquide Global
  • Travel and Hospitality : BLS International, Taj Hotels, Lemon Tree Hotels, Make My Trip, OYO Rooms
  • Transport and Logistics : Seabird Logisolutions, Pristine Logistics
  • Fashion and Consumer Appliances : Swarovski India, KAFF Appliance, Carlsberg
  • Coal Mining / Refining : Coal India

Accomplishments

  • Rated as a 4.5 / 5 on yearly appraisal.
  • Awarded "Over & Beyond" in R&R for EBU Consulting with EXL.
  • Awarded "Best Performance" awards for 3 quarters in overall span with TRC.
  • Build business / client relationships and Earned client appreciations with Nangia & Company

Software

Ms Office - PPT, Excel, Word, Outlook

CaseWare, Mindbridge, Workflow Management, Tableau, XtraktoAI

Interests

Public Speaking and presentations

Others - Travel, Cars, Music and Theatre

Timeline

Manager, Band C1

EXL Services (India) Private Limited
03.2021 - Current

Internal Audit Manager

Nangia & Company LLP, Chartered Accountants
07.2018 - 03.2021

Senior Consultant

Genpact Enterprise Risk Consulting LLP
10.2016 - 07.2018

Audit Manager

T.R. Chadha & Company, LLP
04.2015 - 10.2016

Audit Manager

Mahender Gera & Associates, Chartered Accountants
02.2007 - 03.2015

Chartered Accountant -

ICAI
2007.05 - 2011.11

Bachelor of Commerce (Hons.) - Commerce

Delhi University
2007.04 - 2010.03

High School Diploma -

ST. Marks Senior Secondary Public School
2006.04 - 2007.03
Mayank HajelaChartered Accountant, B.COM (Hons.)