Mayank Khattar
Dynamic Financial Services | Expert in Risk Management and Analytics
Gurgaon
Summary
A proactive and fast learning individual having 10 years of experience with strong business acumen and proven ability to identify patterns, understand business drivers and make sound recommendations. Background in SAS/SQL Programming includes Analysis, Coding and Database management.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Assistant Vice President (Collections & HRAM)
Barclays
11.2022 - Current
- Company Overview: Financial Services
- Responsible for oversighting existing controls and optimize & propose more controls using GAP analysis.
- Enhanced/Optimized contact strategies for our digital tool used across various collection buckets for effective collections activities
- Managed oversight of all collection toolkits within early and late-stage collection phases.
- Established a robust framework for monthly monitoring of outbound calls.
- Built new HRAM strategy targeting potential high-risk customers of revolving products
- Being the model owners for collections and HRAM, review the quarterly/annual model monitoring reports in order to check fitness of the models
- Responsible to produce annual/periodic reviews of the models in collections & HRAM and submitting to IVU
Senior Risk Consultant (Collections & Recovery)
Wells Fargo
06.2021 - 11.2022
- Company Overview: Collections & Recovery Strategy
- Used the existing ML model to identify NO Contact No Pay customers who does not pay and have no communication with the bank after getting into delinquency bucket 1
- Proposed a letter strategy where potential non contactable customers will receive certified letter offering different payment plans and communication options in bucket 2,3,4
- Goal was to identify most relevant bucket and segment to send the letter
- Identified a Overlimit segment in bucket 0 whose charge off rate was high
- Proposed a letter strategy for accounts in Current delinquency bucket who are Overlimit and will receive a letter to repay the overlimit amount
- Developed and identified FEMA accounts performance using SAS EG
- And handed over to reporting team
- Analysed performance of different forbearance payment plans and helped stakeholders to make necessary changes in the existing strategy
- Build monthly collections settlement reports and presented in the PQR meeting
- Collections & Recovery Strategy
Assistant Manager
Home Credit India
07.2019 - 06.2021
- Key member to formulate the new incentives policies for sales keeping in line our financial budget of the incentives
- Developed incentives policies in order to increase Auto Debit (%) to reduce risk
- Responsible for presenting preliminary interpretations of top-level trends & underlying drivers of change in incentives to CFO & CSO
- Calculating the LTV of every HCIN products in the market and reporting the financial impact to CFO
- Proposing simulations of the new incentives schemes and discuss with CFO on the cost effectiveness of the schemes
- Driving the incentive policies in order to keep inline our incentives budget
Senior Business Consultant
EXL Services Pvt Ltd
10.2016 - 07.2019
- Company Overview: Barclays Client
- Ensure adherence to and compliance with governance, risk policies, procedures, and compliance policies
- Roll Rate Analysis of different default buckets
- Handling Challenging Projects which will serve in improvement/optimization of current portfolio structure
- Identify new opportunities for enhancing, streamlining services through use of advanced analytics, automation, and optimization
- Majorly worked on the global decline's rules while acquiring the customers for credit cards
- Vintage Analysis for different co-branded partner cards
- Set up a unified repository that will accommodate both Risk and Finance data with automated controls
- For e.g
- Acquisition and performance Bureau, Credit Line Decrease, portfolio performance Model scores etc
- Focus is to ensure bank will have adequate and robust data and reporting infrastructure, frameworks, policies, processes, and controls in place to ensure banks can withstand a range of adverse scenarios including a surge in business volumes and potential crisis situations
- Creation of Data Dictionary or Metadata repository to improve documentation and control
- Code development and automation post consolidating all the data requirements for different risk teams
- Barclays Client
System Engineer
Dell International Services
02.2015 - 10.2016
- Worked on various marketing strategy for launching new accessories product
- Performed validation on derived datasets by following the standard operating procedures during the validation process to check data accuracy
- Use all the data that's relevant to solving our business problems
- Discover new customers, revenue streams and improved ways of doing business
- Integrated data from diverse data stores and applications, including off- and on-premises sources
- Updated and optimized pre-written SAS programs and macros with proper documentation to make it more understandable
- Segmenting the data based on different base conditions
Education
Btech - Computer Science
Manav Rachna College Of Engineering
Faridabad, Haryana 08.2010 - 05.2014
12th - undefined
St Sophia Senior Secondary School
Hisar, Haryana 05.2009 - 05.2010
10th - undefined
St Mary's Senior Secondary School
Hisar, Haryana 05.2008 - 05.2009
Personal Information
- Date of Birth: 08/18/92
- Gender: Male
- Marital Status: Married
Timeline
Assistant Vice President (Collections & HRAM)
Barclays
11.2022 - Current
Senior Risk Consultant (Collections & Recovery)
Wells Fargo
06.2021 - 11.2022
Assistant Manager
Home Credit India
07.2019 - 06.2021
Senior Business Consultant
EXL Services Pvt Ltd
10.2016 - 07.2019
System Engineer
Dell International Services
02.2015 - 10.2016
Btech - Computer Science
Manav Rachna College Of Engineering
08.2010 - 05.2014
12th - undefined
St Sophia Senior Secondary School
05.2009 - 05.2010
10th - undefined
St Mary's Senior Secondary School
05.2008 - 05.2009
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