Mayank Kumar

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.
• Correctly calculated inventory and ordered appropriate supplies.

• Supervised all areas of restaurant to keep it clean and well-maintained.
• Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
• Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
• Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
• Monitored restaurant operations and adjusted schedules to meet peak customer demand.

• Train and supervise staff.

• Ensure all food safety procedures are strictly adhered to according to sanitary regulations.

• Work closely with management to meet revenue objectives.

• Implement appropriate strategies to resolve adverse trends and improve sales.

• Follow company policies and procedures regarding the handling of cash, property, products and equipment.

• Audit inventory levels to ensure product availability, and order products as necessary.

• Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
• Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
• Monitored restaurant operations and adjusted schedules to meet peak customer demand.
• Immediately resolved issues with patrons by employing careful listening and communication skills.
• Conducted regular meetings with staff to discuss performance and address any issues.

• Provided friendly, courteous service to create memorable moments for guests.
• Cleaned and organized kitchen stations to promote team efficiency.
• Collaborated with team members to execute seamless catering events for clients.
• Coordinated closely with other staff members during events for smooth service delivery.
• Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.

• Greeted and seated guests to provide friendly and welcoming experience.
• Maintained clean and organized dining areas for an enjoyable guest experience.
• Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
• Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
• Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
• Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.

• Streamlined hotel operations by assisting in daily tasks, including front desk management, housekeeping, and food services.
• Promoted a positive work environment through teamwork, open communication, and a commitment to excellence in all tasks performed.
• Participated in staff training programs to enhance skills and knowledge in various areas of hospitality management.
• Collaborated with team members to create memorable experiences for guests during their stay.
• Managed reservations effectively through accurate data entry and timely updates in booking systems.