Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Community Ambassador
TaskUs
Indore
12.2020 - Current
Identified and collaborated with facility operations for space and scheduling needs.
Attended regular research meetings to share experiences and identify areas of improvement.
Handling Client visit and their management.
Managing assets recovery.
Handing entire logistics for my site.
Managing Merchandise, the procurement, and negotiate with the suppliers to buy quality merchandise at a reasonable price.
Vendor billing management.
Managing the Recruitment area and Front Desk.
Transport management.
Access control management.
Meeting Room Booking Requests.
Business Development Associate
BYJU'S
Pune
12.2019 - 04.2020
Developed business pipeline using cold and warm techniques.
Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
Negotiated contracts and closed sales with new and existing clients.
Network Success Representative
Mobility Empowered
Indore
01.2019 - 11.2019
Responded to customer question via Telephone and written correspondence regarding relocation benefits, provider contracts, eligibility, and claims.
Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Managed customer support for Airfare, Apartment search and Lease-break service.
Guest Service Associate
Marriott Internationals
Indore
09.2017 - 11.2018
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Identified and explained room and property amenities to guests, supplying guests with information regarding hours of operation and maps to assist guests in finding way around property.
Collaborated with front-of-house and housekeeping departments to facilitate smooth hotel operations.
Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores.
Took reservations over phone and through email, recording guest information in computer system and verifying details.
Education
Bachelor of Commerce - Economics
Bhopal School of Social Sciences, Bhopal
07.2013 - 05.2016
12th Secondary School - Commerce
St. Mary's School, Bhopal
03.2012 - 05.2013
10th Standard -
St. Mary's School, Bhopal
03.2010 - 03.2011
Hospitality, Aviation And Transport Management - Hospitality
Frankfinn, Indore
11.2016 - 10.2017
Economic, Transport Management - Transport Management