MAYANK MISHRA
Community And Facilties
Indore,Madhya Pradesh
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Community Ambassador
TaskUs
Indore
12.2020 - Current
- Identified and collaborated with facility operations for space and scheduling needs.
- Attended regular research meetings to share experiences and identify areas of improvement.
- Handling Client visit and their management.
- Managing assets recovery.
- Handing entire logistics for my site.
- Managing Merchandise, the procurement, and negotiate with the suppliers to buy quality merchandise at a reasonable price.
- Vendor billing management.
- Managing the Recruitment area and Front Desk.
- Transport management.
- Access control management.
- Meeting Room Booking Requests.
Business Development Associate
BYJU'S
Pune
12.2019 - 04.2020
- Developed business pipeline using cold and warm techniques.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Negotiated contracts and closed sales with new and existing clients.
Network Success Representative
Mobility Empowered
Indore
01.2019 - 11.2019
- Responded to customer question via Telephone and written correspondence regarding relocation benefits, provider contracts, eligibility, and claims.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Managed customer support for Airfare, Apartment search and Lease-break service.
Guest Service Associate
Marriott Internationals
Indore
09.2017 - 11.2018
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Identified and explained room and property amenities to guests, supplying guests with information regarding hours of operation and maps to assist guests in finding way around property.
- Collaborated with front-of-house and housekeeping departments to facilitate smooth hotel operations.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
Education
Bachelor of Commerce - Economics
07.2013 - 05.2016
12th Secondary School - Commerce
03.2012 - 05.2013
10th Standard -
03.2010 - 03.2011
Hospitality, Aviation And Transport Management - Hospitality
11.2016 - 10.2017
Economic, Transport Management - Transport Management
05.2016 - 04.2017
Skills
Google Sheets
Google Studio
Power BI
MS Office
Opera Reservations
Galilio Reservations
Data Collection
Timeline
Community Ambassador - TaskUs
12.2020 - Current
Business Development Associate - BYJU'S
12.2019 - 04.2020
Network Success Representative - Mobility Empowered
01.2019 - 11.2019
Guest Service Associate - Marriott Internationals
09.2017 - 11.2018
Frankfinn - Hospitality, Aviation And Transport Management, Hospitality
11.2016 - 10.2017
Rail Bhawan - Economic, Transport Management, Transport Management
05.2016 - 04.2017
Bhopal School of Social Sciences - Bachelor of Commerce, Economics
07.2013 - 05.2016
St. Mary's School - 12th Secondary School , Commerce
03.2012 - 05.2013
St. Mary's School - 10th Standard ,
03.2010 - 03.2011