MAYANK MISHRA
Community And Facilities
Indore,Madhya Pradesh
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Community Ambassador
TaskUs
Indore
12.2020 - Current
- Identified and collaborated with facility operations for space and scheduling needs.
- Attended regular research meetings to share experiences and identify areas of improvement.
- Handling Client visit and their management.
- Managing assets recovery.
- Handing entire logistics for my site.
- Managing Merchandise, procurement, and negotiate with suppliers to buy quality merchandise at reasonable price.
- Vendor billing management.
- Managing Recruitment area and Front Desk.
- Transport management.
- Access control management.
- Meeting Room Booking Requests.
- Worked with coalitions and community organizations to identify data metrics and facilitate development of data collection and reporting protocols
Business Development Associate
BYJU'S
Pune
12.2019 - 04.2020
- Developed business pipeline using cold and warm techniques.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Negotiated contracts and closed sales with new and existing clients.
Network Success Representative
Mobility Empowered
Indore
01.2019 - 11.2019
- Responded to customer question via Telephone and written correspondence regarding relocation benefits, provider contracts, eligibility, and claims.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Managed customer support for Airfare, Apartment search and Lease-break service.
Guest Service Associate
Marriott Internationals
Indore
09.2017 - 11.2018
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Identified and explained room and property amenities to guests, supplying guests with information regarding hours of operation and maps to assist guests in finding way around property.
- Collaborated with front-of-house and housekeeping departments to facilitate smooth hotel operations.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
Education
Hospitality, Aviation And Transport Management - Hospitality
Frankfinn
Indore2017-10
Economic, Transport Management - Transport Management
Rail Bhawan
New Delhi2017-04
Bachelor of Commerce - Economics
Bhopal School of Social Sciences
Bhopal2016-05
12th Secondary School - Commerce
St. Mary's School
Bhopal2013-05
10th Standard -
St. Mary's School
Bhopal2011-03
Skills
- P > Google Sheets
- P > Google Studio
- P > Power BI
- P > MS Office
- P > Opera Reservations
- P > Galileo Reservations
- P > Data Collection
Timeline
Community Ambassador
TaskUs
12.2020 - Current
Business Development Associate
BYJU'S
12.2019 - 04.2020
Network Success Representative
Mobility Empowered
01.2019 - 11.2019
Guest Service Associate
Marriott Internationals
09.2017 - 11.2018
Hospitality, Aviation And Transport Management - Hospitality
Frankfinn
Economic, Transport Management - Transport Management
Rail Bhawan
Bachelor of Commerce - Economics
Bhopal School of Social Sciences
12th Secondary School - Commerce
St. Mary's School
10th Standard -
St. Mary's School
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