Mayank Prabhat

Astt. Manager.

Muzaffarpur,BR

Summary

Proven Assistant Manager at Ami Vision Pvt Ltd., adept in CRM and problem-solving, significantly enhanced customer satisfaction and team collaboration. Expertise in employee scheduling and leveraging computer skills ensured operational excellence, reducing cash discrepancies and bolstering security. Achievements focused on surpassing quality and service benchmarks. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

years of professional experience

Work History

Assistant Manager

Ami Vision Pvt Ltd.

04.2021 - Current

Supervised day-to-day operations to meet performance, quality and service expectations.
Improved customer satisfaction by addressing and resolving complaints promptly.
Monitored security to protect employees, customers and property.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.

Education

Bachelor of Commerce -

University of Delhi

Delhi, India

04.2001 -

Skills

Employee Scheduling

Product and service knowledge

Customer Relationship Management (CRM)

Customer Service

Problem-solving abilities

Computer Skills

Timeline