Mayank Premshankar Mishra
ASSISTANT MANAGER
Mandla,MP
Summary
Relationship Manager with extensive experience in client relationship management and issue resolution. Proven track record of enhancing customer satisfaction ratings through exceptional service delivery. Strong interpersonal skills and strategic planning abilities contribute to achieving business objectives and fostering positive rapport with clients and staff.
Dynamic leader with proven ability to enhance organizational performance through effective team-building and customer service strategies. Expertise in implementing training and monitoring systems that boost employee engagement and productivity. Track record of quickly identifying and resolving issues to drive company success.
Overview
9
9
years of professional experience
Work History
Relationship Manager / Assistant Manager
Mahindra Bhagawati India Motorizer Pvt.
Mandla
11.2024 - Current
- Collaborated with internal teams to develop strategies that would increase customer engagement levels.
- Generated reports regarding customer interactions, performance metrics, and revenue goals.
- Addressed customer questions and concerns regarding products and services.
- Developed and executed strategies for customer retention and acquisition.
Service Advisor
Mahindra Bhagawati India Motorizer Pvt.
Mandla
01.2018 - 10.2024
- Participated in ongoing training activities related to automotive technology advancements.
- Developed and maintained strong relationships with customers to ensure repeat business.
- Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
AutoCAD Designer
Electro Auto Industries Bhopal
10.2016 - 12.2017
- Implemented industry best practices for CAD standards and quality control procedures.
- Developed 2D technical documentation including orthographic projection, sectional views and auxiliary views.
- Analyzed engineering data such as dimensions, tolerances and material requirements.
- Provided technical support to production personnel during the manufacturing process.
- Supported design staff with AutoCAD related issues.
- Created schematic renderings in computer-aided software to produce 2D and 3D models.
Education
B.E. - Mechanical
S. B. JAIN INST. OF TECHNOLOGY, MANAGEMENT & RESEARCH
Nagpur01.2016
HSC -
GOVT. JAGANNATH H.S EXCELLENCE SCHOOL
Mandla01.2009
SSC -
GOVT. JAGANNATH MULT H.S SCHOOL
Mandla01.2007
Skills
- Customer relationship management
- Revenue forecasting
- Team collaboration
- Time management
- Service delivery enhancements
- Team management
- Performance metrics
- Problem solving
- Quality control
- Resource allocation
- Inventory management
- Product knowledge
- Market research
- Business development
- Hiring and training
- Customer retention
Personal Information
- Date of Birth: 07/27/90
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Projects
Mini Project, Prototype of Hydraulics lift. Automatic hydraulics lift for lifting car and trucks from the mechanical energy produced by the vehicle. Major Project, Performance Evaluation of Engine Running on Waste Material fuel. Goal for our project is to introduce an alternative fuel in the market, using plastic wastes and reducing plastic waste from environment., Designing and Material planning for equipments.
Technical Knowledge
TekNet, QlikView, Dms, intelli catalouge, I-Smart, AutoCAD (2D), Sigma Nest, MS Office, windows 7-11
Areas Of Interest
- Mechanical Design
- Maintenance & Quality
- Maintaining Hygiene
- Manufacturing & Production
- Operations
- Reading & Learing
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Relationship Manager / Assistant Manager
Mahindra Bhagawati India Motorizer Pvt.
11.2024 - Current
Service Advisor
Mahindra Bhagawati India Motorizer Pvt.
01.2018 - 10.2024
AutoCAD Designer
Electro Auto Industries Bhopal
10.2016 - 12.2017
B.E. - Mechanical
S. B. JAIN INST. OF TECHNOLOGY, MANAGEMENT & RESEARCH
HSC -
GOVT. JAGANNATH H.S EXCELLENCE SCHOOL
SSC -
GOVT. JAGANNATH MULT H.S SCHOOL
Similar Profiles
Kumari GurungKumari Gurung
Warehouse storekeeper at Bhagawati Food PvtWarehouse storekeeper at Bhagawati Food Pvt
Sangeeta Sujit SinghSangeeta Sujit Singh
Branch Head at Shiva Auto Car (India) Pvt. Ltd. Dealership (Shiva Mahindra)Branch Head at Shiva Auto Car (India) Pvt. Ltd. Dealership (Shiva Mahindra)
Bhavya K. GBhavya K. G
Account Executive at Tech Mahindra India Pvt LtdAccount Executive at Tech Mahindra India Pvt Ltd
RAHUL SINGH THAKURRAHUL SINGH THAKUR
SR. ELECTICAL ENGINEER at Aka Logistics Pvt LtdSR. ELECTICAL ENGINEER at Aka Logistics Pvt Ltd
Apoorva DubeyApoorva Dubey
Program Manager at New Talent Infotech Solutions Pvt LtProgram Manager at New Talent Infotech Solutions Pvt Lt