Accomplished professional with strong understanding of payroll procedures, tax regulations and benefits administration. Proficient in using multiple payroll software programs with knack for quickly learning new systems. Highly organized, detail-oriented, and efficient at work.
Overview
9
9
years of professional experience
1
1
Language
Work History
Principal Consultant (COT)
Peoplestrong Technologies Pvt. Ltd.
01.2019 - Current
Experienced in implementing Payroll for Thailand, Philippines and Indonesia
Part of Blueprint discussion and closure
Responsible for Payroll end to end configuration in UAT
Assisting clients to plan for, prepare and cleanse payroll data prior to migration between systems
Perform complete data transformation prior to migration into the new solution
Perform UAT testing basis standard payroll compliance scripts and Client specific requirements
Responsible for UAT sign off and movement of scripts to Production post sign off
Working with the Project Manager to consistently review processes to ensure the best possible customer experience during Implementation and Hypercare support.
Mentored junior team members, sharing expertise, knowledge, and best practices to enhance overall team performance.
Implemented innovative solutions to address challenges and enhance business performance.
Conducted workshops and training sessions to improve client's knowledge of the product.
Payroll User Manual preparation for clients.
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Streamlined project management processes for improved efficiency and timely completion of deliverables.
Developed strong relationships with clients, fostering trust and ensuring long-term partnerships.
Associate Consultant
ManpowerGroup Services India Pvt. Ltd.
05.2018 - 01.2019
End to End payroll operations for India- Regular Salary Process & F&F.
Report preparation & statutory and tax filing.
Conducted thorough audits of payroll records to identify discrepancies and areas for improvement.
Collaborated with HR departments to ensure seamless integration of new hires into payroll systems.
Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
Performed regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.
Reconciled payroll discrepancies and responded to inquiries from employees.
Accounts Executive
GlaxosmithKline Consumer Healthcare Ltd.
02.2015 - 06.2017
End to End payroll operations for India- Salary process for regular employees and F&F process.
Collaborated with HR departments to ensure seamless integration of new hires into payroll systems.
Collaborated with human resources, regional sales office & other departments to confirm payroll accuracy.
Prepared and submitted payroll taxes and reports to regulatory agencies.
Loan Disbursement to employees as per company's policy.
Conducted thorough audits of payroll records to identify discrepancies or inconsistencies, resolving issues swiftly.
Developed comprehensive training materials for new payroll staff, enhancing their understanding of procedures and regulations.
Maintained confidentiality of employee records and payroll information.
Responded to employees' payroll & travel expense related queries in timely and knowledgeable fashion.
Completed payroll accurately and timely to meet employee expectations.
Collaborated with HR team to revise Company’s travel expense policy.
Client Relationship Executive
Apex Strategic Pvt. Ltd.
Educated potential clients on various insurance products, ensuring they had a thorough understanding of their options before making decisions.
Co-ordinating with the insurance companies to resolve clients queries/issues.
Co-ordinating with insurance companies & arranging for special training sessions when new products were launched.
Nurtured long-lasting relationships with clients by consistently providing superior service, attending to their unique needs, and delivering on commitments, leading to increased policy renewals & referrals.
Contributed significantly towards achieving annual revenue targets due to successful client relationship management practices.
Providing product training to new joiners.
Skills
Project Management
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Educational Qualifications
MBA (Finance) from Pondicherry University (2016)
B.COM(Hons) from Baba Saheb Bhimrao Ambedkar Bihar University (2012)
12th from Bihar School Examination Board (2009)
10th from Central Board of Secondary Education (2007)