MAYANK RAI
Frontend Developer
Noida
Summary
Motivated and detail-oriented Frontend Developer fresher with a strong foundation in HTML, CSS, JavaScript, and React.JS. Passionate about building responsive and user-friendly web applications. Seeking an entry-level frontend developer role to apply technical skills and grow professionally.
Transitioning from fast-paced, collaborative tech environment, focusing on leveraging skills in web development and user interface design. Expertise in creating engaging, responsive web applications using HTML, CSS, and JavaScript, with strong understanding of UX principles. Seeking to apply these transferable skills in new field, aiming to drive innovation and enhance digital experiences.
Overview
3
3
years of professional experience
Work History
Technical Support Representative
EA Sports
NOIDA
08.2023 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Utilized various communication channels such as chat, email, and phone calls to provide prompt assistance to customers in need.
Education
B.Tech - Mechanical Engineering
Rajkiya Engineering College / AKTU University
Bijnor, India01.2022
Class XII - Higher Secondary
CBSE Board | Sant Atulanand Convent School
Varanasi, India01.2017
Class X - Secondary School
CBSE Board | Sant Atulanand Convent School
Varanasi, India01.2015
Skills
Frontend: HTML5, CSS3, JavaScript (ES6)
Frameworks & Libraries: Reactjs, Bootstrap, Tailwind CSS
Tools: Git, GitHub, VS Code, Chrome DevTools
Other: Responsive Web Design, REST APIs
Customer service
Time management
Technical support
CRM software proficiency
Computer proficiency
Problem-solving
Customer service
Time management
Technical support
CRM software proficiency
Computer proficiency
Problem-solving
Accomplishments
- Aim to Nurture startup/Entrepreneurship skills in Building Engineers sponsored through MHRD, Government Of India
Timeline
Technical Support Representative
EA Sports
08.2023 - Current
B.Tech - Mechanical Engineering
Rajkiya Engineering College / AKTU University
Class XII - Higher Secondary
CBSE Board | Sant Atulanand Convent School
Class X - Secondary School
CBSE Board | Sant Atulanand Convent School
TRAINING
- Web Development (Crio.Do)
- Pursuing Full Stack Development program covering HTML, CSS, Javascript, and Final Project Modules.
- Developed practical skills through hands-on project and assignments.
DECLARATION
I hereby declare that the above information is true and correct to the best of my knowledge.