Mayank Raval
Mumbai, India
Summary
Versatile Senior Manager specialising in Solution Architecture. Drove business growth through strategic planning and implementation of key improvements, fostering a collaborative culture that enhanced team performance and client relationships. Designed and managed complex IT solutions by collaborating with stakeholders to understand requirements and deliver tailored architectures, leveraging expertise in cloud services, software development, and integration for optimal performance and scalability.
Overview
4
4
Languages
1
1
Certification
16
16
years of professional experience
Work History
Solution Architect
Hewlett Packard Enterprise Pvt Ltd
Mumbai
02.2026 - Current
- Led the design of scalable solution architectures to support enterprise-level applications, enhancing system efficiency and productivity.
- Developed and maintained architectural documentation, including diagrams and technical guidelines, to guide project teams.
- Facilitated workshops and training sessions for developers and stakeholders, promoting best practices and fostering adoption of emerging technologies.
- Engaged in pre-sales activities, presenting technical proposals and demonstrating solution value to prospective clients.
- Collaborated with sales teams to clarify customer requirements and customise solutions.
- Engaged with customers to identify needs and enhance service delivery.
- Conducted post-sale requirements gathering, analysis and documentation.
- Installed, integrated and deployed the [Software] product in client environments.
Sr Manager - Solution Architect
Tata Communication Pvt Ltd
Mumbai
02.2022 - 02.2026
- Designed solutions for data centre, private, public, and hybrid cloud environments to meet client needs.
- Building Solution for End to End data centre Migration.
- Prepared solution documents, client presentations, and high-level designs to support project objectives.
- Collaborated on RFP and RFI processes, engaging with OEMs to develop tailored solutions.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Enhanced team performance through comprehensive training and collaboration initiatives.
- Collaborated with customer service teams to collect and evaluate customer feedback, implementing improvements to address customer pain points.
- Trained and mentored teams in company policies and industry best practices to support seamless service delivery.
Manager - Solution Architect
NTT Data
Mumbai
09.2019 - 02.2022
- Designing solution on Public and Private cloud.
- Developed solution documents, client presentations, and high-level designs to support project delivery.
- Collaborated with sales team to design solutions that meet customer needs and drive business growth.
- Delivered product presentation on NTT cloud and security solutions to stakeholders.
- Coordinated regular meetings with customers, partners, and OEMs to enhance collaboration and strengthen partnerships.
- Providing BOQ & SOW to customer with RACI for smooth onboarding.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Assistant Manager - Pre-Sales
NEC Technologies
Mumbai
10.2018 - 06.2019
- Collaborated with sales team to develop tailored solutions that enhanced customer satisfaction and drove business growth.
- Designed IT infrastructure solutions and supported technical team during implementation to achieve customer success.
- Monitored staff performance and developed improvement plans.
- Trained new employees on company policies, customer service excellence, and sales techniques.
- Coordinated with senior management to implement strategic plans for revenue growth.
Presales Consultant
Rah Infotech Pvt Ltd
Mumbai
11.2017 - 10.2018
- Designed IT infrastructure solutions and implemented support for partners, conducting POCs to drive customer satisfaction and success.
- Trained partners on product positioning strategies, improving their sales effectiveness.
- Collaborated with sales teams to identify customer requirements and tailor solutions accordingly.
- Analysed customer feedback to recommend product enhancements and improvements to the development team.
- Worked closely with marketing departments to develop targeted campaigns and lead generation strategies.
Senior Pre-Sales Consultant
Ivalue Infosolutions Pvt Ltd
Mumbai
05.2016 - 10.2017
- Delivered training sessions for partners on product positioning and effective usage, enhancing partner understanding and sales capability.
- Crafted customised solutions for partners and led proof of concept sessions for clients, demonstrating product value and facilitating informed decision-making.
- Ascertained customers' needs and demonstrated solutions fulfilling requirements to close deals.
- Received customer feedback, concerns or complaints and communicated needs to OEMs, enabling fast and timely resolution.
- Organised and conducted demonstrations of software or hardware products, explaining features and functionalities to help convert prospects.
Presales Consultant & Post Sales Consultant
Galaxy Office Automation Pvt Ltd
Mumbai
04.2013 - 05.2016
- Developed customised product configurations to meet client requirements and maximise functionality.
- Conducted product demonstrations and provided tailored solutions, leading to improved customer satisfaction.
- Collaborated with sales teams to identify customer requirements and tailor solutions accordingly.
- Analysed customer feedback to recommend product enhancements and improvements to the development team.
- Worked closely with marketing departments to develop targeted campaigns and lead generation strategies.
Linux Administrator
ACS Pvt Ltd
Mumbai
07.2011 - 04.2013
- Conducted vulnerability assessments and implemented patch management to strengthen system security.
- Responded promptly to critical incidents during on-call rotations, minimising downtime in production environments.
- Facilitated the migration of services and applications to Linux platforms, ensuring smooth transitions and minimal disruption.
- Troubleshot and resolved complex issues related to Linux servers, reducing downtime and maintaining high availability.
- Configured and maintained Linux servers to support network infrastructure, enhancing system reliability and performance.
Linux System Administrator
Apalya Technologies Pvt Ltd
Hyderabad
11.2010 - 07.2011
- Implemented monitoring tools for real-time analysis of system performance, enabling proactive identification of issues before user impact.
- Installed, updated, and supported software applications, providing technical assistance to end-users as required.
- Administered and maintained Linux servers, optimising system performance for enhanced operational efficiency.
- Managed user accounts and permissions, ensuring compliance with company policies and security standards.
Education
Master of Computer Applications - Information Technology
Sikkim Manipal University
Mumbai, India03-2013
Bachelor of Science - Information Technology
Vidyalankar College of Engineering
Mumbai, India03-2009
Skills
- Cloud architect
- Hybrid cloud architect
- Solution architecture design
- Technical Proposal Development
- Network / Security Solutions
- Project Planning
- Business Development
- Customer Relationship Management
- Cross-functional teamwork
- Customer engagement
- Strategic Planning
Technical Exposure
Operating Systems
Windows, Linux, UNIX, AIX
Hardware Platforms
Dell, HP, NetApp, Stratus, Cisco, Oracle EXACC
Virtualization
VMware, Hyper-V, KVM, Oracle Linux Virtualization Manager (OLVM)
Storage Solutions
Dell, HP, NetApp
ITSM / Monitoring
ServiceNow, Zabbix, BMC Software
Switches
Cisco, Brocade
Backup Tools
Commvault, IBM TSM, EMC Networker, Acronis, Veeam
Databases
MSSQL, MYSQL, PostgreSQL, Oracle
Security Solutions
WAF, DDoS, PIM/PAM, Firewall, Load Balancer (LB), SIEM, EDR
Cloud Solutions
Private Cloud, Public Cloud (AWS, Azure)
Migration
Zerto, Double Take, Data Center Migration
Certification
- IBM High Volume Storage Fundamentals V3
- HP Accredited Technical Professional BladeSystem Solution Integrator V8.1
- HP Accredited Solutions Expert Server Solution Architect V8
- IBM Tivoli Storage Manager v6.3 Administrator
- IBM Mid-Range Storage Technical Support V3
- IBM Technical Sales Specialist Power Systems with POWER7 and AIX – v2
- VNX Solutions Specialist Version 8.0 (EMCIE)
- Hitachi Storage Architecture 2016
- Hitachi Data Systems Accredited Professional - Sales Foundation
- Stratus Certified Implementation Specialist for EverRun Enterprise 2016
Languages
English
Hindi
Marathi
Gujarati
Timeline
Solution Architect
Hewlett Packard Enterprise Pvt Ltd
02.2026 - Current
Sr Manager - Solution Architect
Tata Communication Pvt Ltd
02.2022 - 02.2026
Manager - Solution Architect
NTT Data
09.2019 - 02.2022
Assistant Manager - Pre-Sales
NEC Technologies
10.2018 - 06.2019
Presales Consultant
Rah Infotech Pvt Ltd
11.2017 - 10.2018
Senior Pre-Sales Consultant
Ivalue Infosolutions Pvt Ltd
05.2016 - 10.2017
Presales Consultant & Post Sales Consultant
Galaxy Office Automation Pvt Ltd
04.2013 - 05.2016
Linux Administrator
ACS Pvt Ltd
07.2011 - 04.2013
Linux System Administrator
Apalya Technologies Pvt Ltd
11.2010 - 07.2011
Master of Computer Applications - Information Technology
Sikkim Manipal University
Bachelor of Science - Information Technology
Vidyalankar College of Engineering