MAYANK SHARMA

• Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
• Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
• Updated operational methods and oversaw accounting procedures for improved efficiency.
• Met project deadlines without sacrificing build quality or workplace safety.
• Developed and initiated projects, managed costs and monitored performance.
• Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
• Organized internal audits and led efforts to determine and remedy deficiencies.
• Facilitated communication between internal personnel, contractors and vendors for project cohesion.
• Planned, designed and scheduled phases for large projects.
• Managed end-to-end Major Business and Regulatory projects - Video KYC, Aadhar Data Vault Implementation, Interactive Voice Response System (IVR), Debit Card Switch implementation, Anti Money Laundering which includes real time Name Screening, Transaction Monitoring and Risk Rating calculation etc.
• Managed Digital initiatives - Mobile Banking, Internet Banking, UPI registration.
• Involved in functional discussions for Major projects to take business decisions.
• Identified plans and resources required to meet project goals and objectives.

Project 1

Client: Discover Financial Services

Duration: Sep 2018 – Jan 2021

Project Details: The project is to change the current 5 Day Finacle batch run to 6 Day where Finacle shall be working and ACH will be holiday. This is to be done for various line of actions viz. deposits, personal loans, student loans and credit cards.

Languages/Tools Used: PL/SQL, Finacle Scripting, JMeter, ALM, Agile Methodology, Rally

Role: Process and Domain Consultant

Responsibility:

• Functional lead for Liabilities track including Time, and Banking Operations.
• In depth analysis of various line of actions using multiple quantitative and qualitative methods to business insights.
• Involved in requirement gathering, analysis, and design and process consulting in order to refine business operations of Bank.
• Provide advice and guidance on Projects and Programs - large scale program transformation and performance improvement.
• Performed as team member on agile team focusing on Software Delivery, working in Scaled Agile Framework.
• Led daily stand-up meetings, planning sessions, backlog grooming sessions, and retrospectives.
• Defined and reviewed software test plans in accordance with documented processes.
• Designed and developed test cases and reusable data sets for integration, functional, regression, performance, configuration, and installation testing activities as defined by project and test plan objectives in accordance with documented processes.
• Create detailed documentation as part of data integration technology project, which includes: Interface Specifications (ISD), Functional Specification sets (FSD) and and QA (Quality Assurance) test cases creation
• Determined areas for improvement and implemented processes to alleviate problems.
• Analyzed problematic areas to provide recommendations and solutions.
• Met project deadlines without sacrificing build quality or workplace safety.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Monitored project performance to identify areas of improvement and make adjustments.

Project 2

Client : Discover Financial Services

Duration: Feb 2021 – Sep 2021

Project Details: The project is to design and develop a new product for personal loans. The new product shall include the features like multiple advance features and fixed and interest only payment during the advance period.

Languages/Tools Used: PL/SQL, JAVA, Finacle Scripting, JMeter, ALM, Agile Methodology, Rally

Role: Team Lead/Scrum Master

Responsibility:

• Team lead/Scrum Master for carrying out daily Agile activities in a POD model.
• Providing solutions for various features and requirements and preparing Business Requirement Document (BRD).
• Involved in requirement gathering, analysis, and design and development in order to refine business operations of Bank
• Provide advice and guidance on Projects and Programs - large scale program transformation and performance improvement.
• Development for Core Banking feature ensuring compliance with regulatory requirements.
• In depth analysis of various line of actions using multiple quantitative and qualitative methods to business insights.
• Working on Agile methodology focusing on Software Delivery, working in Scaled Agile Framework.
• Developing automation scripts for API testing using JAVA Cucumber and Serenity framework.
• Finalizing the design approach and creating DTD and HTD for requirement features.
• Developing automation scripts for API testing using Cucumber and Serenity framework.

Client: EXIM Bank– Vietnam

Duration: May 2016 – Sep 2018

Description of the project: Core Banking Transformation

Role: Functional Consultant – Process and Domain Consultant

Description: One of the biggest banks in Vietnam and the first to implement Finacle Core, Finacle CRM and Finacle Alerts(Core Baking Solution) in Vietnam.

Tools Used: PL/SQL, Finacle Scripting, JMeter, Agile Methodology, JIRA

Responsibility:

• Functional lead and track owner for Liability track and Alerts and Finacle Batch
• Involved in requirement gathering and sanctioning for CASA and Alerts module at onsite.
• Documenting Requirements / Gaps in the solution documents.
• Preparing SIT test plans and supporting SIT at offshore and onsite.
• Managing client escalations, delivering updates and managing scrum calls with clients.
• Involved in requirement gathering and sanctioning for CASA and Alerts module.
• Skilled and experienced in agile development process for diverse requirements.
• Training end users in learning and adapting to Finale by proving demos and hands-on knowledge.
• Managing client escalations, delivering updates and managing scrum calls with clients.
• Have worked as Module anchor for CASA, Alerts and Signature Verification System (SVS) modules.
• Trained and Supported End of day batch runs to client. Involved in automation and tuning of batch process in order to increase performance.
• Knowledge on Finacle10x and newer versions of Finacle.
• Client training and defect management at onsite during UAQ.

Client: Development Bank of Singapore

Duration: Oct 2015 – May 2016

Description of the project: Core Banking Transformation

Role: Functional and customization expert.

Responsibility:

• Gathering and map Business Processes and Requirements.
• Doing Gap Analysis and requirement elicitation.
• Involved in fixing of defects and customization changes.
• Identified software issues and handled troubleshooting to resolve quickly.
• Delivered helpdesk service and support to customers.
• Created flowcharts, diagrams and other documentation.

Client: Development Bank of Singapore

Duration: Mar 2012 – Oct 2015

Description of the project: Core Banking Transformation

Role: Customization expert

Responsibility:

• Involved in debugging, providing functional clarifications and solution consulting, helping clients and users in their day-to-day activities.
• Client interaction for requirement gathering, effort estimation and documentation.
• Multi Entity post implementation support, supporting all CASA and Reports module related to project.
• Supported end of day batch run on daily basis at client location. Involved in performance tuning of EOD-BOD batches.
• In depth technical and functional knowledge of CASA and Reports modules.