MAYANK SHARMA
New Delhi
Summary
Well-qualified Brand Ambassador familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
Work History
Brand Ambassador
William Grant & Sons
12.2021 - Current
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Engaged, educated, and befriended customers to deliver amazing shopping experience and incresed sales by 25%.
Champ
Travel Food Services
06.2021 - 11.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Guest Relations Executive
Devyani International
07.2018 - 03.2020
- Worked in American Express Lounge.
- Served as main point of contact for VIP guests and kept lounge departments briefed on individual requirements.
- Managed and improved customer service functions for reception and lounge areas.
Education
Bachelor of Arts - Police Science
University of Delhi
New Delhi07.2020
Senior Secondary Education
CBSE
New Delhi03.2017
Higher Secondary Education
CBSE
New DElhi03.2015
Skills
- Customer Service
- Exceptional communication
- Customer Engagement
- Sales expertise
- Brand Awareness
- Merchandise Sales
- Effective communicator
Accomplishments
- Achieved certificate for being a star performer in liquor sales.
Timeline
Brand Ambassador
William Grant & Sons
12.2021 - Current
Champ
Travel Food Services
06.2021 - 11.2021
Guest Relations Executive
Devyani International
07.2018 - 03.2020
Bachelor of Arts - Police Science
University of Delhi
Senior Secondary Education
CBSE
Higher Secondary Education
CBSE
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