MAYANK SHARMA
Banker
Noida,Uttar Pradesh
Summary
12+ years of Experienced Senior Manager with demonstrated history of working in the Banking sector, Fintech Start-up & Telecom/Mobile Industry with deep understanding of strategic business planning and development. Strengths include strong leadership, effective communication skills, decision making abilities, and problem-solving capabilities. Have consistently delivered results in previous roles by driving operational efficiency, enhancing team productivity, and implementing innovative management strategies.
Overview
12
12
years of professional experience
Work History
SR. MANAGER
KOTAK MAHINDRA BANK
Gurgaon
06.2023 - Current
- Provided strategic leadership and oversight of corporate Banking activities.
- Mentor and manage a team of 10+ financial managers responsible for analyzing clients' business requirements for customer centricity, as well as core corporate salary solutions, and cross-sell products through B2B, B2C, Open market & synergy channels .
- Recruiting, Training , assigning work & performance evaluations of team managers in order to improve performance & team effectiveness.
- Cultivated relationships with senior management of key corporate clients, portfolio to increase business volume, and X-sell opportunities.
- Collaborated with other departments within the bank, such as operations, legal, compliance, x-sell, and audit teams, to ensure the smooth functioning of daily activities.
- Reviewed customer feedback on products and services to identify areas for improvement and enhance customer experience & competitive proposition.
- Coordinated the review process for all applications submitted by corporate customers seeking loans or financing solutions from the bank to meet requirements within the TAT .
SR. Manager
HDFC BANK LTD
Gurgaon
05.2021 - 06.2023
- Mentor, manage and motivate Team Sales Officer's and provide guidance on day to day account management activities
- Recruiting, training, assigning work and performance evaluations of SOs in order to improve performance and team effectiveness
- Acquiring merchants for EDC machine, QR, CASA with the objective to ensure cards & UPI acceptance in targeted merchant service establishments
- Ensuring Cross sell business through Team & branch channel for products like Term loan , credit card, Personal Loan / Business Loan ,Overdraft, LAP , etc
- Through B2B business
- Manage relationship with portfolio Key merchants to ensure Volume transactions & pitch other cross-sell products
- Overseeing MIS related activities for platinum merchants w.r.t monthly performance, updating MDR rates , Correct MID's Linking & organizing meeting to correct operational issues together with sales team
- Interacting with Ops & ATOS team for release of TID's & physical installation & de-installations, arranging franked agreements for EDC merchant signups
- Accountable for processing best MDR as per volume, refunds through void transactions, double debits, SH applications, Configurations, EMI applications, Reimbursements
- Ensuring that the terminals , applications & QR are deployed/installed within TAT & discrepant forms are cured & processed in co-ordination with ops & service team
Territory Sales Manager
PHONEPE PVT LTD
Delhi NCR
11.2018 - 05.2021
- Launched PhonePe in critical zones across Delhi NCR
- Responsible for achievement of Monthly, Quarterly & Yearly business targets in given time frame as per organizational Planning
- Monitor Competitors to report on developing trends & potential Impacts to increase Customer market share
- Ensuring correct practices by the team and the effective Placement of QR code at each & every Outlet
- Meet regularly with merchants to address their concerns and provide solutions to retain them
- Planning, implementing & monitoring Market Coverage / Trade Programs/ Outlet Coverage / Brand Availability / Brand Visibility / and Route Design by driving effective servicing by the team
Territory Sales Manager
MICROMAX INFORMATICS PVT. LTD.
Dehradun
02.2018 - 10.2018
- Ensure primary sale, secondary placement of Smart Phones & Feature Phones through distributor sales Fos Team
- Ensuring correct stocking practices by the trade and the effective rotation of stocks
- Constantly focus to increase proper distribution width for handsets, placement & Activation
- Ensure high level of merchandising of brand inside & Outside of shop & Display in shelves
- Continuous on-job-training and motivation to Distributor, Sales DSE & Runners team to achieve higher-level targets
Connectivity Sales Lead
RELIANCE JIO INFOCOMM LTD.
Dehradun
10.2015 - 01.2018
- Managing Complete Business Operation worth approx
- Rs.1.90 Crore per month
- Responsible for all Pre-Launch activities, Infrastructure, Distribution Appointment, Retail Engagement, trainings, Network Establishment, Reports Execution, Trade Outstanding Management, Manpower Hiring
- Responsible for Customer market share & Revenue Market Share
- Planning, implementing & monitoring Market Coverage / Trade Programs/ Outlet Coverage / Brand Availability / Brand Visibility / and Route Design
Sales Officer
SAMSUNG MOBILE
Dehradun
05.2013 - 10.2015
- Ensure primary sale, secondary placement of Handsets through distributor sales Team
- Constantly focus on & increase distribution width & depth for handsets
- Ensure high level of merchandising of Samsung brand inside shop & shelves
Education
MBA - Distance Learning
SIKKIM MANIPAL UNIVERSITY
01-2016
B.com -
H.N.B. GARHWAL UNIVERSITY
01.2013
Skills
- Relationship building and management
- Problem-solving aptitude
- Financial profiling
- Compliance assessments
- Roadmaps & strategic planning
- Leadership/communication skills
Accomplishments
- Awarded with 2 consecutive quarter for highest COCO's cretion & NTB NOA's for Q4 & Q1 with Kotak Mahindra Bank.
- Top Sales Manager for Q3 & Q4 for highest POS Volume & Value contribution in HDFC Bank.
- PhonePe Pvt Ltd, Ranked Top TSM in Q3 & Q4 | 2019 Won in regional branding contest for driving Visibility in critical locations
- Micromax Informatics PVT. LTD., Awarded for highest feature phone sale in upcountry (rural market)
- Reliance Jio Infocomm Ltd., Awarded - excellence in Jio Premier League for Q2, Q3 & Q4| 2017. Awarded for highest Jio phone Primary & activations for Uttarakhand region. Awarded Best Territory Sales Manager | 2017
- Samsung Mobile, Awarded for Highest Smartphone Sales & Width of Distribution
Socials - Linkedin
mayank-sharma-534b7167
Timeline
SR. MANAGER
KOTAK MAHINDRA BANK
06.2023 - Current
SR. Manager
HDFC BANK LTD
05.2021 - 06.2023
Territory Sales Manager
PHONEPE PVT LTD
11.2018 - 05.2021
Territory Sales Manager
MICROMAX INFORMATICS PVT. LTD.
02.2018 - 10.2018
Connectivity Sales Lead
RELIANCE JIO INFOCOMM LTD.
10.2015 - 01.2018
Sales Officer
SAMSUNG MOBILE
05.2013 - 10.2015
MBA - Distance Learning
SIKKIM MANIPAL UNIVERSITY
B.com -
H.N.B. GARHWAL UNIVERSITY
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