Mayank Sharma
Noida
Summary
To work in a banking organization where I can utilize my knowledge and ability in taking the organization at a new height in long run and also groom myself to be among a key player in the growth.
Overview
16
16
years of professional experience
Work History
Operations Manager
A to Z Solutions
03.2024 - Current
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and implemented strategies to maximize customer satisfaction.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Admission Officer
Aakash Educational Services limited
10.2022 - 02.2024
- Support prospective students and parents throughout admissions process.
- Analyze files and resolve discrepancies in a timely manner.
- Plan and coordinate open houses for prospective students.
- Develop marketing campaigns using traditional and social media means.
Business Development Manager
SBI Life Insurance Co. Ltd.
07.2019 - 08.2022
- Responsible for Life Insurance sales for SBI.
- Managing 10 branches of SBI HNI customer service.
- Identify cross - sell opportunities and use the same proactively.
- Determine customers' financial needs and offer them with appropriate products.
- Maintain the highest standards of customer service.
Corporate Agency Manager, Channel - Bancassurance
HDFC Standard Life Insurance Co. Ltd.
10.2015 - 06.2019
- Responsible for Life Insurance sales for HDFC Bank.
- Managing customer service for HDFC Bank HNI customers.
- Identify cross - sell opportunities and use the same proactively.
- Determine customer's financial needs and offer them with appropriate product.
- Maintain the highest standards of customer service.
Academic Consultant
Shekhawati Group of Institution
09.2012 - 09.2012
Intern
HDFC Standard Life Insurance Co.Ltd.
09.2009 - 02.2010
- Project title "Bancassurance Channel"
- Project Duration: 6 Month
Education
B.tech - Electrical and Electronics Engineering
UPTU
Lucknow, U.P.Higher secondary certificate -
Saraswati Vidhya Mandir
Senior secondary certificate -
SkAJIC
PGDI - Insurance And Risk Management
Manipal University
Jaipur11-2016
Skills
- MS Office
- Windows 2008
- Windows 2007
- Windows XP
- Analytical Skills
- Team player
- Quick learner
Accomplishments
- Certificate of application, Mr. Amitabh Choudhary (MD & CEO) HDFC Standard Life Insurance Co. Ltd., For Obtaining 1st rank in PGDI (Bancassurance Channel) PAN India
- Participated in Marketing event, Manipal University, Jaipur, First position
- Certificate of Appreciation for Contest named 'Champion', 10/01/16
- Certificate of Appreciation of Life Insurance Business, 10/01/16
- Attended finance seminar, Trends in Life Insurance
- Attended Marketing seminar, Marketing in the Emerging Market - Challenges and Opportunity
Personal Information
- Date of Birth: 12/31/87
- Gender: Male
- Nationality: Indian
Hobbies and Interests
- Listening to songs
- Cricket
Internship
HDFC Standard Life Insurance Co. Ltd., Bancassurance Channel, 6 Months
Timeline
Operations Manager
A to Z Solutions
03.2024 - Current
Admission Officer
Aakash Educational Services limited
10.2022 - 02.2024
Business Development Manager
SBI Life Insurance Co. Ltd.
07.2019 - 08.2022
Corporate Agency Manager, Channel - Bancassurance
HDFC Standard Life Insurance Co. Ltd.
10.2015 - 06.2019
Academic Consultant
Shekhawati Group of Institution
09.2012 - 09.2012
Intern
HDFC Standard Life Insurance Co.Ltd.
09.2009 - 02.2010
Higher secondary certificate -
Saraswati Vidhya Mandir
Senior secondary certificate -
SkAJIC
B.tech - Electrical and Electronics Engineering
UPTU
PGDI - Insurance And Risk Management
Manipal University
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