Mayank Singh
Personal Banker
Banda
Summary
Accomplished Personal Banker with a proven track record at HDFC BANK LTD, enhancing customer satisfaction and boosting sales through expert client relationship management and financial advising. Leveraged interpersonal communication and teller auditing skills to foster trust and exceed sales targets. Demonstrates a results-driven approach, significantly impacting bank performance and customer loyalty.
Overview
7
7
years of professional experience
Work History
Personal Banker
HDFC BANK LTD
Banda
12.2022 - Current
- Cross-sold bank products and services to meet customer needs and provide options.
- Boosted sales of bank products through effective cross-selling and up-selling techniques.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
Customer Service Officer
BANDHAN BANK LTD
Banda
03.2022 - 12.2022
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
Sales Assistant
YES BANK LTD
Kanpur
11.2021 - 03.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Sales Officer
AXIS BANK LTD
Banda
06.2017 - 11.2021
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
Education
Bachelor Of Commerce - Accounting And Finance
Rajeev Gandhi Degree College Banda
Banda06.2014
Skills
Teller auditing
Timeline
Personal Banker
HDFC BANK LTD
12.2022 - Current
Customer Service Officer
BANDHAN BANK LTD
03.2022 - 12.2022
Sales Assistant
YES BANK LTD
11.2021 - 03.2022
Sales Officer
AXIS BANK LTD
06.2017 - 11.2021
Bachelor Of Commerce - Accounting And Finance
Rajeev Gandhi Degree College Banda