Mayank Sonpal

• Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
• Ensuring the KPI's for all the activities are completed and signed off on Monthly basis.
• Reviewing Individual Team members performance through Metric's and sharing quarterly feedback on their performance.
• Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
• Maximized performance by monitoring daily activities and mentoring team members.
• Onboarded new employees with training and new hire documentation.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Handling Payments & Treasury Process for India & SEA Countries.

Ensuring weekly Vendors, Employee claims payments in SAP & CITI Bank portal.

Statutory payments to be processed within timelines.

Ensuring Bank Reconciliation are prepared and all the open items are cleared before Month end closing.

Posting the Provision entries in the system to have the accrued expenses in system before ME closing.

SPOC for SEA countries AP process - Ensuring the queries are raised and resolved within team, escalating in case of any issues, Having monthly connect with Global Stakeholders and reviewing monthly performance of Team.

• Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
• Validated results and performed quality assurance to assess accuracy of data.
• Documented procedures and business processes and shared information with appropriate stakeholders.
• Identified and resolved problems through root cause analysis and research.
• Review of Stock Reconciliation Reports for 28 African entities.
• Organizing fortnightly Regional calls with Geneva Office for Feedback of the reviewed reports.
• Query Resolving & processing stock reports for South African entity.
• Vendor Reconciliation with Payables Team & posting of necessary Adjustment entries in System.
• Reporting & review of Reconciliation reports for African Entities with highlighting the exceptions & findings with Regional Lubricants Team.
• Payment allocation to the customer account
• Ensure that unallocated cash is well explained
• Application of payments in the customer account
• Compiling account statements
• Follow up of rejected transactions
• Compiling of the direct debit file
• Assist Credit analyst with the reconciliation of customer accounts

• Account Receivable is one most crucial process in Order to Cash. Service A/R team manages customer deductions related to Supply Chain issues.
• In this process, we analyze customer trade and service deductions in SAP
• Accounts Receivable/Payables: Applying the Cash on Accounts & making payment to the vendors according to the plans. Payments include all the current outstanding along with Interest/penalty. Payment to be process via Check or Wire.
• Audit & Reporting: Ensuring compliance to internal/external regulations and procedures (SOX) and preparing, analyzing- daily, weekly and monthly reports. Prepare documentation for automation of reports.
• SAP: Processing & clearing of multiple deductions using SAP transaction codes. Daily running reports which help in team in plan their desk’s/goals effectively via SAP.

• Generated and submitted invoices based upon established accounts receivable schedules and terms.
• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
• Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
• Executed billing tasks and recorded information in company databases.
• Managed invoicing and payment processing operations.
• Reconciled past due accounts achieving 75% reduction in outstanding invoices.

• Collaborated with stakeholders to gather requirements and develop scope.
• Invoicing the policies which the client has undertaken via Willis.
• Invoicing depends based on Carrier information and confirmation presented.
• This whole process of making different types of Adjustments in billing involves lots of Mathematic Calculation, concentration and Process Knowledge.
• Capabilities in coordinating with internal / external departments.
• Ensure that assigned task is completed on Time to hit TAT (Turn Around Time)
• Process also includes co-coordinating with Client Manager’s in US via call or email for Billing & Adjustment related queries.
• Receivables & Payables: Application of Funds, Billing of Direct Bill Commission’s, Reconciliation process, Work flow of Cash on Account, Payment process, Types & Modes of payment, Reconciliation Process