Mayank Tripathi
Marketing & Sales
Gurugram,DL
Summary
Dynamic marketing and sales manager with a proven track record at JCAPCPL, specializing in process optimization and strategic planning. Successfully enhanced customer engagement and increased market share through effective negotiation and sales pipeline management. Recognized for achieving KPIs and fostering collaborative team environments to drive business growth.
Overview
4
4
years of professional experience
Work History
Manager - Marketing & Sales
JCAPCPL (Tata & Nippon Steel JV)
08.2024 - Current
- Collaborated with cross-functional teams to streamline sales processes, improving efficiency and enhancing customer engagement.
- Conducted market research and analysis to identify emerging trends, informing strategic decisions and optimizing product positioning.
- Participated in training sessions to enhance knowledge of market dynamics and customer relationship management systems.
- Contributed to team meetings by sharing insights and feedback, fostering a collaborative environment focused on continuous improvement.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Supply Chain Executive
JFE Shoji Holdings
12.2023 - 07.2024
- Developed and implemented supply chain strategies that enhanced operational efficiency and streamlined inventory management processes.
- Executed procurement processes, maintaining supplies from Japan to India, and ensuring timely and cost-effective sourcing of materials.
- Coordinated with external vendors and logistics partners to enhance communication and improve the flow of goods.
- Expanded market presence by identifying new business opportunities and forging strategic partnerships.
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Sales & Marketing Executive
Dongkuk Steel India Pvt. Ltd.
01.2022 - 11.2023
- Developed and executed targeted sales strategies, resulting in improved customer engagement and increased market share within the steel industry.
- Managed client relationships by providing tailored solutions, leading to higher customer retention rates and satisfaction.
- Tracked and analyzed sales performance metrics, facilitating informed decision-making and strategic adjustments to sales tactics.
- Analyzed competitors'' offerings to identify areas for differentiation, informing product positioning strategy improvements.
- Managed sales pipelines effectively, leading to consistent achievement of quotas.
- Strengthened internal communication channels between departments fostering a productive work environment conducive to achieving shared goals.
- Streamlined sales processes to improve efficiency, resulting in higher close rates.
- Managed accounts to retain existing relationships and grow share of business.
- Prepared sales presentations for clients showing success and credibility of products.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Education
MBA - Supply Chain Management
NMIMS
Mumbai 04.2001 -
Bachelor of Technology - Mechanical Engineering
Dr. APJ Abdul Kalam University
Lucknow, India 04.2001 -
Skills
Process optimization
Timeline
Manager - Marketing & Sales
JCAPCPL (Tata & Nippon Steel JV)
08.2024 - Current
Supply Chain Executive
JFE Shoji Holdings
12.2023 - 07.2024
Sales & Marketing Executive
Dongkuk Steel India Pvt. Ltd.
01.2022 - 11.2023
MBA - Supply Chain Management
NMIMS
04.2001 -
Bachelor of Technology - Mechanical Engineering
Dr. APJ Abdul Kalam University
04.2001 -