Mayank Uniyal
Bengaluru
Summary
Seasoned Senior Lead Analyst with a background in driving operational efficiency and implementing strategic planning. Strengths include data interpretation, process optimization, and project management coupled with the ability to lead cross-functional teams. Previous roles have involved developing key business strategies that enhanced productivity and delivered significant impacts on overall performance.
Overview
7
7
years of professional experience
2017
2017
years of post-secondary education
Work History
Sr Lead Analyst
American Express India Pvt. Ltd.
02.2022 - Current
- Lead RPA and ETL automation process testing and application upgrades.
- Tested applications like Blueprism, Altair Monarch DATAWATCH, Documentum D2, filewatch, Chatbot, FDPA dashboard, and tableau analytics.
- Provided production support for automation processes which were developed using tools like Blue prism, Altair (Datawatch) Monarch, Ace Studio(in house application).
- Managed incident resolution, debugging, and troubleshooting for automated processes.
- Coordinated with different stakeholders to gather and analyze requirements for the development of new automation processes and the enhancement of existing workflows, ensuring alignment with business objectives and technical feasibility.
- Played a pivotal role in high-impact projects, including India Data Localization, used to differentiate between the Global data and India data.
- Led the end-to-end transition of 200+ US automation processes, including comprehensive documentation, creation of run playbooks, and ongoing maintenance, ensuring seamless integration and process efficiency.
- Led cross-functional teams to enhance project delivery and operational efficiency.
- Mentored junior analysts, promoting best practices in data analysis techniques.
- Streamlined processes to improve data collection and reporting accuracy.
- Prepared detailed documentation outlining processes and best practices associated with Data Analysis tasks.
- Identified opportunities for process improvements throughout the organization through data-driven analysis methods.
Assistant: Business Process Services
DXC Technology Company
Noida
04.2018 - 04.2021
- Performed application, unit, regression, and load testing.
- Provided AWD tool and DXC Writer application testing and support.
- Managed incidents, resolved technical issues, and ensured process efficiency.
- Coordinated team meetings to ensure project alignment and communication.
- Assisted in preparing reports and presentations for management review.
- Organized and maintained filing systems for documents and records.
- Entered data into databases accurately and efficiently using SQL.
Education
Batchelor of Technology - Computer Science
AIMT
Gr Noida, India 08.2013 - 04.2017
Vishwa Bharti Public School
Noida, IndiaSkills
- MySQL
- Altair (Datawatch) Monarch
- Blue Prism
- ServiceNow
- Filewatch
- FDPA
- Documentum D2
- Tableau Dashboard
- Ace Studio
- Citrix
Rewards and Recognition
- Appreciation award for successful transition of the processes
- SPOT Award and accolades for outstanding performance at DXC Technology.
- 2 times recognition awards from managers.
- Received multiple Blue Rewards from leaders and stakeholders for exceptional performance.
Timeline
Sr Lead Analyst
American Express India Pvt. Ltd.
02.2022 - Current
Assistant: Business Process Services
DXC Technology Company
04.2018 - 04.2021
Batchelor of Technology - Computer Science
AIMT
08.2013 - 04.2017
Vishwa Bharti Public School
Similar Profiles
MOHIT K VERMAMOHIT K VERMA
Service Delivery Leader - Balance Sheet Assurance at American Express India Pvt. Ltd.Service Delivery Leader - Balance Sheet Assurance at American Express India Pvt. Ltd.
Kush AroraKush Arora
Senior Customer Service Analyst at American Express India Pvt. LtdSenior Customer Service Analyst at American Express India Pvt. Ltd
Vivekananda JhaVivekananda Jha
Team Leader – Operations at American Express India PVT LtdTeam Leader – Operations at American Express India PVT Ltd
Jyoti KumariJyoti Kumari
Senior Analyst at Pratt & WhitneySenior Analyst at Pratt & Whitney
Diksha SinhaDiksha Sinha
Senior Software Engineer at WiseTech Global (Formerly Blume Global)Senior Software Engineer at WiseTech Global (Formerly Blume Global)