Mayank Verma
Delhi
Summary
Inquisitive Private Tutor committed to promoting student confidence and academic success through hands-on tutoring and individualized support. Skillful in sharing knowledge and concepts with students. Strong communication and planning skills.
Overview
2
2
years of professional experience
Work History
Home Tutor
Self
New Delhi
10.2024 - Current
- Developed personalized lesson plans tailored to diverse student learning needs, enhancing engagement and understanding.
- Assessed student progress through quizzes and assignments, providing targeted feedback to support academic growth.
- Provided one-on-one tutoring sessions to improve subject comprehension.
- Adapted teaching methods to align with individual student learning styles, fostering a more effective learning environment.
- Supported students by identifying and addressing specific concerns.
- Engaged students in active learning activities that promoted critical thinking skills.
Client Support Specialist
Karma care
New Delhi
05.2024 - 08.2024
- Assisted clients with inquiries and provided timely solutions, boosting overall satisfaction.
- Managed client accounts using CRM software to ensure accurate information tracking.
- Collaborated with team members to resolve client issues, improving support processes.
- Conducted follow-ups on resolved inquiries to confirm client satisfaction and gather feedback.
- Maintained detailed records of client interactions for future reference and analysis.
- Identified opportunities to enhance customer service procedures and implemented effective changes.
Education
Associate of Arts - BA Geography (Hons)
PDM University
Bahadurgarh, Haryana 05-2023
Pre University - PCMCs
KP PU College
Mysore, Karnataka 04-2019
High School Diploma -
Aishwarya International Public School
Maddur, Karnataka 04-2017
Master of Science - Geography
IGNOU
New Delhi India 03-2026
Skills
- Curriculum development
- Student assessment
- Data analysis
- Project management
- Client relationship management
- Customer service
- Research methodologies
- MS Office
- MS Word
- Problem resolution
- Effective communication
Languages
English
Proficient (C2)
C2
Hindi
Native
Native
Telugu
Upper Intermediate (B2)
B2
Kannada
Advanced (C1)
C1
Affiliations
Martial Arts in Kalaripayattu,Yoga, Pattern Art, Cartography, Origami art
Timeline
Home Tutor
Self
10.2024 - Current
Client Support Specialist
Karma care
05.2024 - 08.2024
Associate of Arts - BA Geography (Hons)
PDM University
Pre University - PCMCs
KP PU College
High School Diploma -
Aishwarya International Public School
Master of Science - Geography
IGNOU