Mayank Yadav

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Forward-thinking Operations Specialist bringing around 7 years of expertise in customer service for Health care, Insurance & service sector businesses. Experienced professional with a proven track record in diverse roles across healthcare and customer relations. As a Clinical Trial Administrator at Fortis Healthcare, I've excelled in maintaining seamless communications with Sponsors/CROs, overseeing projects, and managing budgets. In role as a Team Leader at Care Health Insurance, led a team to ensure procedural compliance and swift resolution of medical claims issues, fostering strong customer relationships. My tenure as a Customer Relationship Manager at IndiaMART InterMESH honed skills in delivering exceptional customer service and building lasting partnerships. With a Bachelor's degree in Computer Applications from Jamia Hamdard University, I've cultivated a strong foundation in technology. Proficient in office administration, operations management, and technical support, I'm adept at utilizing Microsoft Office 365 and Oracle tools. Beyond work, I'm passionate about embarking on long drives, exploring new travel destinations, and indulging in series and movies. Let's connect and explore synergies in the realms of administration, customer excellence, and beyond.

Certified Microsoft System Administrator.