Mayank Jain
Freelancer
Udaipur
Summary
A dynamic professional with a passion for travel, relationship building, and delivering exceptional customer experiences. Combining strong communication, sales acumen, and a flair for innovation, aim to contribute to the growth of a leading travel organization by leveraging expertise in hospitality, event management, and business development.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Freelancer
Hem Associates
Delhi
02.2017 - Current
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
- Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
- Strengthened client relationships with consistent communication and timely project updates.
Pricing Associate
Delhivery Corporate Office
Goa
02.2022 - 10.2022
- Provided timely and accurate pricing recommendations to support sales team negotiations.
- Assessed customer feedback relating to product prices, incorporating insights into future strategy decisions where appropriate.
- Prepared comprehensive reports on industry trends, enabling informed decision-making within the organization.
- Participated in annual budgeting process, providing insightful input on expected revenue impacts from proposed price changes or initiatives.
- Monitored competitive landscape closely, proactively adjusting prices to maintain market competitiveness.
Operations Executive (Part Time)
Eltravo Pvt. Ltd.
10.2019 - 12.2021
- Leveraged local roots in Rajasthan and tourist-centric city of Udaipur in the job role.
- Adept in local market navigation and effective regional communication.
- Managed relationships with travel suppliers, overseeing vehicle rental, accommodation, laundry, catering services, and basic requirements.
- Managed diverse groups (youth, families, elderly), addressing varied needs.
- Effectively resolved conflicts, fostering group cohesion.
- Integrated cost-saving measures with engaging activities such as pottery, kite making, and gardening for enhanced experiences.
Designing and Quality Engineer
COPCO Mold and Dies
01.2019 - 06.2019
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
Education
Bachelor of Science - Mechanical Engineering
Galgotias University
Greater Noida, India 09.2015 - 05.2019
Skills
Data analysis
Invoicing and billing
Microsoft excel
Power Point
Autocad
Solid works
Customer service
Supervision and leadership
Certification
Google Digital Unlocked
Timeline
Pricing Associate
Delhivery Corporate Office
02.2022 - 10.2022
Operations Executive (Part Time)
Eltravo Pvt. Ltd.
10.2019 - 12.2021
Designing and Quality Engineer
COPCO Mold and Dies
01.2019 - 06.2019
Google Digital Unlocked
07-2017
Freelancer
Hem Associates
02.2017 - Current
Bachelor of Science - Mechanical Engineering
Galgotias University
09.2015 - 05.2019
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