Mayank Singh Rawat
New Delhi
Summary
I'm a Certified Scrum Product Owner (CSPO) with experience in product management by driving the end to end development and delivery of IT products in Agile environments. Ability to manage cross-functional teams, translate business needs into product features, and deliver product value, meeting the product goal. Adept at backlog grooming, stakeholder management, and delivering the product.
Also, I have experience as an engineer working in infrastructure and cloud services in a TechOps role, managing product infrastructure and services.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Operations Specialist (Team Lead)
BNG Advanced Mobile Solutions Pvt. Ltd
Gurugram
06.2025 - Current
- Leading Business Operations team to handle business requirements from stakeholders and client's across regions.
- Working on companies B2B and B2C SaaS products on IVR or Digital web apps like MagicVoice, English learning apps, Spritual Services, Digital apps, etc.
- Managing the team to deploy the products as per the client's requirements and ensure service is delivered without any disruption.
- Working on continous improvements in the products based on data analysis and client's feedback.
- Working on technical operations of the products by managing the infra over technologies like Linux and Windows servers, MySQL database, deploying web apps over Apache Tomcat servers, etc.
- Managing the team to deliver services within SLA and on track with KPIs.
Product Owner
Cognizant (Client Name: ING Banks, Netherlands)
Noida
12.2022 - 05.2025
- As Product Owner my role is to manage the product and act as a liaison between engineering teams and stakeholders to ensure technical solutions meet user needs and business outcomes.
- Gather stakeholders or user requirements for the product, translating into the Product Vision and Product Goal.
- Own and manage the product ROADMAP and backlog ensuring clear prioritization of workplan aligned with business goals.
- Creating epics, features and user stories in the backlog with clear acceptance criteria and priority.
- Collaborating with cross-functional teams to align the product roadmap with the overall business strategy and the product vision, ensuring that all product teams are working toward the same goals.
- Working closely with development teams in technical discussions and end to end development of the features, and with DevOps team for deployment and testing of the new features/changes delivered by Development team to ensure quality product and timely delivery.
- Leading Agile ceremonies such as Daily Stand-ups, Sprint Planning, Refinement sessions, Sprint Reviews, and Retrospectives.
TechOps Engineer
Cognizant (Client Name: ING Banks, Netherlands)
Noida
12.2020 - 12.2022
- Manage technical operations of java based web application hosted on IBM WebSphere Application Server, and built with backend of Linux RHEL 8 and Windows 2019 servers hosted in Azure Private Cloud, Oracle database Used as DBaaS to store, organize and manage data using ETL processes written in PL/SQL language.
- Monitor the health of the frontend application and Java-based web services, API calls, REST, and SOAP responses.
- Working with Linux commands and admin work, SQL to store, retrieve, and manipulate data in the database, and understanding of ETL processes written in PL/SQL code.
- Shell and Python scripting for automating jobs.
- DBA knowledge on Oracle Database Architecture, and activities like Data Integrity and Storage Management (monitoring tablespaces, datafiles, and redo logs, data growth and plan capacity), query optimization for better performance, resolving database errors/issues.
- Working with Azure DevOps CI/CD pipelines for code changes, bug fix or change deployment across environments and UAT testing. Configuring Elasticsearch, Logstash, and Kibana (also known as the ELK Stack) on servers and creating visualizations of the data in Kibana dashboards for process, resource, and infrastructure monitoring.
- Configuring Elasticsearch, Logstash and Kibana (also known as the ELK Stack) in servers and creating visualization of the data in Kibana dashboards for process, resource and infra monitoring.
Education
Bachelor in Technology - Computer Science And Cloud Computing
Graphic Era University
Dehradun, Uttarakhand06-2020
High School And Intermediate -
Kendriya Vidyalaya
New Delhi, India06-2016
Skills
- Product management
- Stakeholder engagement
- Problem solving
- Quality assurance
- Cross-functional collaboration
- Effective communication
- Agile methodologies
- Azure DevOps, CI/CD pipelines
- AWS Cloud and Services
- Database: Sybase, Oracle and MySQL
- Programming: PL/SQL, SQL, Shell and Python
- Elastic Logstash Kibana (ELK Stack)
- Tools: Azure Boards, ServiceNow and JIRA
Certification
- Certified Scrum Product Owner (CSPO) by Scrum Alliance.
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Business Operations Specialist (Team Lead)
BNG Advanced Mobile Solutions Pvt. Ltd
06.2025 - Current
Product Owner
Cognizant (Client Name: ING Banks, Netherlands)
12.2022 - 05.2025
TechOps Engineer
Cognizant (Client Name: ING Banks, Netherlands)
12.2020 - 12.2022
Bachelor in Technology - Computer Science And Cloud Computing
Graphic Era University
High School And Intermediate -
Kendriya Vidyalaya
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