Mayank Supendra Bajpai

• Resolved complex problems by employing critical thinking skills and collaborating with team members for effective solutions.
• Organized ongoing training programs for associates to help them stay informed about industry trends and best practices.
• Enhanced team productivity by implementing efficient project management strategies and setting clear goals.
• Maintained a proactive approach to risk management, identifying potential pitfalls and taking appropriate action to mitigate impacts on the team''s objectives.

• Timely quality check on tenured and non-tenured researchers as well as being available for query resolution.
• Trained new researchers on multiple processes. Conducting PE/VC research and handling multiple crucial Client Request projects. Interacted with clients for priority Client projects.
• Assisted Team Leads in managing the team and brainstorming on new ideas whenever required.
• Perform comprehensive quality assessments of production of a team ensuring adherence to high standards.

• Along with occasional Company research I conducted research related email validation,
• Various management based projects and handled CRM projects.
• Piloted crucial Company building processes such as Account enrichment and Lead
• Enrichment.
• Assisted QAs with audit as backup QA along with training sessions for the new joiners.

• Review company website, LinkedIn profiles, web search and identify exact data and enter relevant information in a web-based tool.
• Check for email addresses using the Email Hunter tool.
• Learn methodology and processes quickly and ability to make sound judgement calls.
• Interpret daily and weekly performance metrics and seek to improve personal performance.

o Projects: Close Loop With/Without LinkedIn, Co-sec Request, Lead/Account Enrichment, Client Request.

• Handling different stages of client/product life cycle in KYC reference data management which includes responsibilities like data capture, cataloguing, data processing, system inputs and updates.
• Maintaining the records of existing parties using the same required analysis and due diligence.
• Risk identification and Escalation. Maintaining a high level of accuracy and data quality standards.