Maynak Nandy

Experienced Senior Software Engineer with 5+ years of expertise in Salesforce Cloud field of Analysis, Design, Development & Maintenance at Accenture Pvt Limited. Proficient in Apex, Triggers,Async Apex,Lightning Web Component, SOQL, Visualforce, and Integrations with strong analytical and organizational abilities.

Nov 21 - Present

Senior Salesforce Developer,Accenture

• Delivered tailored Salesforce solutions that met specific business needs, enhancing overall functionality and optimizing wherever necessary.
• Collaborated closely with architects and clients to refine requirements and streamline the enhancement process.
• Implemented E2E business requirements.
• Implemented Batch Apex solution using Custom Metadata to optimize performance and also worked on the concept of chaining of batches.
• Optimized the Work Order trigger as continuous addition of code with new requirements hampered the CPU timeout and SOQL issue along with recursion.
• Developed LWC components communication between unrelated components with the help of LMS in 'Entitlement View'.
• Built 'Entitlement view' Data Table for Contracts and corresponding coverages using Lightning Web Components.
• Deployed the salesforce components with Continuous Integration and Continuous Deployment pipeline using Flosum and GitHub.
• Developed UI Card for record creation using Apex, Lightning Web Components with best practices of salesforce CRM.
• Involved in integrating a commercial system with salesforce using REST API.
• Actively involved in custom metadata,custom setting setups,avaya call center setup along with E2E ServiceMax Planned Maintenance Process setup for Nordics, DACH, IBERIA and EMEA countries 5 separate Go-live deployments in the org.
• Optimized Salesforce solutions for a leading healthcare client, improving their system efficiency, Troubleshot and implemented fix for the production issues
• Implemented case management using Einstein Chabot on Service Cloud.

Mar 20 - Nov 21

Salesforce Developer,Accenture

• Performed comprehensive design documentation for project solutioning.
• Implemented functionalities for the business using apex, LWC framework, custom objects, fields, layout, flexi pages, integrating it with the database in ServiceMax following best practices.
• Developed clean business solutions by leveraging lightning flows and apex alongside standard process automation functionalities like VisualForce pages.
• Unit tested functionalities and deployed components of salesforce via Flosum migration tool.
• Worked on Service Flow Manager buttons and implementing custom logic and desired layout with the help of Servicemax Setup.
• Collaborated on the enhancement of Customer Community Portal mostly focusing on implementing custom logic through Apex as well as improving portal layouts and objects sharing model.
• Have basic idea regarding ServiceMax ServiceBoard Application for FE dispatch.

Sep 19 - Nov 21

Salesforce Developer Associate,Accenture

• Executed successful handling of various business scenarios in collaboration with integration and QA teams, ensuring 100% production success.
• Resolved QA-identified defects timely while conducting end-to-end testing and adhered to project timelines.
• Increased Apex test class coverage of console application well above 75% consisting of 15-20 classes, as part of the development team deployment activity.
• Hands-on experience in Agile methodology for implementation of projects tracked in JIRA, Rally and ServiceNow.
• Implemented enhancements required by the business users using the standard and custom objects, SOQL queries, validation rules, workflow, sharing rules and process builders.
• Configured reports and dashboards for real-time analysis purposes of applications.
• Involved in creating salesforce.com administrative tasks such as creating profiles, permission sets, roles, users, and record types,validation rules,approval process and escalation rules.
• Effectively communicated with end users to provide prompt problem-solving amidst tight deadlines and urgent situations.