Mayra Hernandez Rodriguez
Granger
Summary
Adept at enhancing store operations and customer satisfaction, I leveraged my multitasking and organization skills at Blackwood Floors & Beyond LLC to streamline inventory management and foster team efficiency. Specializing in store maintenance and customer service, my approach has consistently improved operational flow and client engagement without sacrificing quality or detail.
Overview
12
12
years of professional experience
Work History
Store Manager of Operations
Blackwood Floors & Beyond LLC
Granger
10.2021 - Current
- Managed inventory levels and ensured accurate ordering of merchandise.
- Updated and maintained store signage and displays.
- Created weekly schedules for staff members according to business needs.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Assisted customers in finding the products they needed quickly and efficiently.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Final Cleaning
Forest River RV
Elkhart
12.2015 - 12.2021
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Final Detail clean of units as they come down the line. From ceiling, walls, counter tops, cabinets, to floors.
- Reported any damages to my group leader.
- Seal walls and countertops
Cleaner
Heartland RV
Elkhart
03.2013 - 12.2015
- Completed routine maintenance checks, notifying management of needed repairs.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Transported trash bags to designated disposal areas.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
Education
Some College (No Degree) - Interior Design
Ivy Tech Community College of Indiana
South Bend, IN Skills
- Computer skills
- Employee scheduling
- Store maintenance
- Store operations oversight
- Store opening and closing procedures
- Customer service
- Multitasking and organization
- Friendly and positive
- Supply ordering
- Sanitization procedures
- Surface disinfecting
- Efficient cleaning techniques
- Deep cleaning processes
- Basic cleaning techniques
- Customer service-focused
Languages
Spanish
Professional
References
References available upon request.
Timeline
Store Manager of Operations
Blackwood Floors & Beyond LLC
10.2021 - Current
Final Cleaning
Forest River RV
12.2015 - 12.2021
Cleaner
Heartland RV
03.2013 - 12.2015
Some College (No Degree) - Interior Design
Ivy Tech Community College of Indiana
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