Summary
Overview
Work History
Education
Skills
Organisational Experience
Certification
International Projects
Core Product Exposure
Synopsis
Awards
Timeline
Generic

Mayur Aggarwal

Manager, Global Support
Gurgaon

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

15
15
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Manager, Global Support

Hughes Communications India LTD
11.2023 - Current

Heading Global Support Team in Hughes India and part of Global Project Management Team

Assistant Manager

Hughes Communication India LTD
01.2021 - 11.2023

Sr. Network Engineer

Hughes Communication India LTD
11.2015 - 01.2021

Network Engineer

Hughes Communication India LTD
01.2009 - 11.2015

Education

Post-Graduation Diploma in Financial Management -

Institute of Management Technology, Ghaziabad

Bachelor of Technology - Electronic and Tele-Communication

Rajasthan Vidyapeeth University, Udaipur

Engineering Diploma - Digital Electronics

Board of Technical Education, Delhi

Skills

Operations Management

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Organisational Experience

  • Responsible for heading up teams which manage, install and support network infrastructure for various Telecom companies and clients present across various continents, majorly in Africa, Middle East, and APAC region.
  • Responsible for client follow-up, generating and presenting reports to Senior Management and Vice President of International Division of Hughes Network Systems HQ.
  • Responsible for conducting analysis to identify market trends and customer preferences and supervising audit.
  • Assist sales team for the preparation of BOM and RFP while bidding for tenders.
  • Coordinate with the customer to understand their future expansion plans & needs, and to formulate strategies accordingly.
  • Also, in the past have been part of the EXPOs to demonstrate the capabilities of Hughes System in front of the client and to make the client aware and educated regarding the satellite systems.
  • Responsible for Providing Trainings on Hughes Baseband systems to various customers.
  • Attended Onsite trainings and meetings in Hughes Headquarters in Germantown, Washington.

Certification

Hardware & Networking (1year Diploma), Jamia Hamdard University

International Projects

  • Eutelsat- Turin, Italy- Onsite, 3 years, In this project Hughes satellite infrastructure is being integrated with the MPLS circuits to provide internet, vpn and voice services as a service., Worked in the Installation of Eutelsat GW across Europe in Spain, Greece, Luxembourg and as well as in Italy., Worked closely with the Eutelsat product team to define services running over the infrastructure as a product and help them to do segmentation of the services including integration of OSS and BSS with Hughes Baseband., Was also responsible for client acceptance test and end to end delivery of the system.
  • Bakti- Indonesia, (Metrasat Teleport- Bogor, Indonesia)- Onsite, Worked in Bakti Project Indonesia on Metrasat Network., In this project Hughes satellite infrastructure is being integrated with the MPLS circuits to provide internet, vpn and voice services as a service., This network is also used to support L2 traffic from BTS for GSM backhauling., Was also responsible for client acceptance test and end to end delivery of the system.
  • Bakti- Indonesia, (Teleglobal Teleport- Jakarta, Indonesia)- Onsite, Worked in Bakti Project Indonesia on Teleglobal Network., All the points mentioned above in Bakti- Metrasat project were also included in this project.
  • Aramco- Dammam, Saudi Arabia - Onsite, This network as a product is currently in used for providing SACADA services for Aramco oil rigs., Worked with Aramco team to define services as a product and to do POC and feasibility test., Generated test result and made reports to be presented in front of the Aramco Chief network officer and product & operation team., Played role in defining processes from installation to network points and troubleshooting steps., Was also responsible for client acceptance test and end to end delivery of the system.
  • Yahsat – Abu Dhabi - Onsite, This network as a product is currently in used for providing Internet and Voice services for Africa region., Worked in the Installation of Yahsat GW across Europe in Spain Greece, Luxembourg and as well in Abu Dhabi., Played role in defining processes from installation to network points and troubleshooting steps., Was also responsible for client acceptance test and end to end delivery of the system.
  • Other Similar Onsite Projects handled in past are:

PHSAT - Philippines., KBZ- Myanmar., Telekom - South Africa., Lintasarta - Indonesia., PSN – Indonesia., Primacom, ICON+ - Indonesia., Botswana Telecom- Botswana., Neotel- South Africa., Measat- Malaysia., TSGN- Malaysia., Majunusa, IPSAT- Malaysia.

Core Product Exposure

  • Cisco Switches – Nexus 9000 switches to SBS cisco 3560 catalyst switches
  • Cisco Router – Cisco 7600 series router to ASR 1K and ASR9K
  • Sandvine, Allot, Procera, Packet shaper- shaping and policing devices.
  • VMware – Virtualization platform, Esxi and Linux (CentOS).
  • HP c7000 chassis and blade servers.
  • Juniper -MX10003X router and Mellonax Switches.
  • EM7 monitoring servers.

Synopsis

  • 13+ years of experience in Core infrastructure, IP Networks and Satellite communication industry.
  • Decent knowledge in managing various key and transformational project for the companies inclusive of designing, optimization, and implementation of different processes at various stages of project lifecycle.
  • Exposure in handling large and critical accounts in Africa, Middle east, and APAC region.
  • Experienced in reported to Senior management (VP and CXO level) both in HNS (USA) and on client side
  • Having familiar with the RF setups and RF equipment’s.

Awards

  • Hughes INPD Team Award for Eutelsat Konnect– 2022
  • Hughes INPD Eutelsat Delivery Team Award – 2020
  • Hughes INPD Award for Bakti Project – 2019
  • Hughes India Team Excellence Award – 2018

Timeline

Manager, Global Support

Hughes Communications India LTD
11.2023 - Current

Assistant Manager

Hughes Communication India LTD
01.2021 - 11.2023

Sr. Network Engineer

Hughes Communication India LTD
11.2015 - 01.2021

Network Engineer

Hughes Communication India LTD
01.2009 - 11.2015

Post-Graduation Diploma in Financial Management -

Institute of Management Technology, Ghaziabad

Bachelor of Technology - Electronic and Tele-Communication

Rajasthan Vidyapeeth University, Udaipur

Engineering Diploma - Digital Electronics

Board of Technical Education, Delhi
Mayur AggarwalManager, Global Support