Mayur Baser
Senior Product Manager
Pune/Mumbai
Summary
Strategic Senior Product Manager with over 12 years of demonstrated success in fintech, BFSI, and digital transformation. Expert in product lifecycle management, having led Bajaj Finserv Partners Web platform to onboard more than 20,000 partners while facilitating 25–40% sales uplift through compliant, scalable features.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Senior Product Manager / PMO Lead
Bajaj Finserv Ltd.
01.2022 - Current
- Led end-to-end product development and scaling of Partner Onboarding Web/App platform, successfully onboarding 20,000+ partners through secure, compliant digital workflows. Contributed to 25–40% uplift in partner-driven sales of FDs, loans, and allied products through streamlined onboarding processes and optimized payout mechanisms.
- Defined comprehensive product scope, prioritization frameworks, and timelines while authoring BRDs/user stories in Azure DevOps. Reduced partner onboarding time by 30–50% (from weeks to days) and improved completion rates to >85%, directly enhancing partner satisfaction and retention.
- Served as central liaison for 10+ cross-functional teams (Business, Tech, Compliance, Legal, Payouts, Operations, Partners), implementing structured communication frameworks. Reduced cross-team response times by 40–60% and accelerated time-to-market for critical features.
- Governed comprehensive change management, impact analyses, UAT cycles, defect triage, release management, and go-live execution. Achieved 95%+ on-time delivery for all features while maintaining zero major post-launch incidents and full regulatory compliance.
- Introduced advanced data-driven MIS and performance dashboards for executive visibility into KPIs, operational metrics, and risk indicators. Improved operational efficiency by 20–35%, shortened project delivery timelines by 15–25%, and enabled proactive risk mitigation through predictive insights.
- Championed data acquisition, risk assessment, and collections strategies to enhance system performance and data quality. Enabled financial partners to make more informed lending decisions and optimize credit portfolios for improved risk-adjusted returns.
Business Analyst / Product Manager
Experian Credit Information Services Pvt. Ltd.
06.2019 - 01.2022
- Managed data quality, analytics, and enhancement products; led cross-functional delivery initiatives that improved data accuracy by 15–25% and reduced processing turnaround time by 20–40% for India's leading financial institutions.
- Authored comprehensive BRDs/FRDs and executed rigorous UAT/governance cycles for mission-critical projects including Microfinance Bureau System, Auto Email Automation Platform, Data Insights Dashboard, and System Performance Insights Tool. Increased client satisfaction scores by 10–20% and accelerated risk assessment capabilities.
- Provided strategic advisory services to tier-1 banks on customer acquisition strategies, risk profiling, and collections optimization using advanced data insights. Contributed to optimized lending portfolios, reduced default rates, and enhanced credit quality through data-driven enhancements.
- Spearheaded process improvement initiatives in data quality reporting frameworks, decreasing error rates by ~25% and boosting reporting efficiency and stakeholder confidence in data accuracy.
Data Analyst
CRIF High Mark
10.2018 - 05.2019
- Ensured enterprise-grade data quality for India's leading financial institutions while developing comprehensive data acquisition and quality assurance strategies. Aligned cross-functional teams to achieve >95% data compliance standards and support strategic business objectives.
- Supported governance frameworks and regulatory reporting requirements, synchronizing operations, product, and leadership teams for efficient execution and measurable progress toward data integrity and compliance goals.
Data Analyst
Experian Credit Information Services Pvt. Ltd.
07.2017 - 10.2018
- Processed and analyzed complex credit and consumer data into NexGen reporting systems; delivered comprehensive MIS and ad-hoc reports for stakeholders.
- Improved reporting efficiency by 30–50% through strategic automation enhancements and process optimization.
- Collaborated with IT teams to design and implement Excel-to-standard utility automation frameworks, enabling secure processing of millions of value-added data points (Aadhaar, Income, Employment data). Boosted credit enrichment and insights capabilities by 2–3x, supporting enhanced risk assessment across lender portfolios.
Data Acquisition Executive
TransUnion CIBIL
07.2016 - 07.2017
- Acquired, validated, and integrated Loan, Consumer, Commercial, and Microfinance datasets; conducted comprehensive UAT cycles and stakeholder feedback sessions to improve data acquisition methodologies and quality standards for downstream analytics and risk assessment.
- Generated strategic insights reports that informed enhanced risk acquisition strategies and customer profiling approaches for major financial institutions across lending and credit products.
Junior Officer – Wholesale Banking
HDFC Bank Ltd.
07.2015 - 07.2016
- Managed comprehensive MIS and ad-hoc reporting for wholesale banking operations including Cost-to-Income analysis, Product Holding analysis, Trade Finance reporting, and regulatory/audit compliance reports. Ensured 99%+ accuracy and timely delivery to senior stakeholders and compliance teams.
- Monitored and optimized workflows across analyst, product, and business teams to streamline process development and enhance operational efficiency in fast-paced banking environment.
Education
Master of Computer Applications - undefined
Allana Institute of Management & Sciences
Pune01.2015
Bachelor of Science - Information Technology
Model College
Mumbai01.2013
Skills
Product roadmapping
Cross-functional team leadership
Data-driven decision making SQL proficiency Advanced Excel skills MIS dashboard creation
Agile and Scrum methodologies Azure DevOps expertise
Customer journey analysis
Fintech compliance
Stakeholder engagement
Market research
Technical fluency in APIs and UI/UX User interface guidance Application programming expertise
Revenue enhancement
Certification
Agile Certified Practitioner (ACP) – Project Management Institute (in progress)
CUST
References and detailed project case studies available upon request.
Timeline
Senior Product Manager / PMO Lead
Bajaj Finserv Ltd.
01.2022 - Current
Business Analyst / Product Manager
Experian Credit Information Services Pvt. Ltd.
06.2019 - 01.2022
Data Analyst
CRIF High Mark
10.2018 - 05.2019
Data Analyst
Experian Credit Information Services Pvt. Ltd.
07.2017 - 10.2018
Data Acquisition Executive
TransUnion CIBIL
07.2016 - 07.2017
Junior Officer – Wholesale Banking
HDFC Bank Ltd.
07.2015 - 07.2016
Master of Computer Applications - undefined
Allana Institute of Management & Sciences
Bachelor of Science - Information Technology
Model College